1. Bob Anderson Director, EC Product Marketing E-mail Without Addresses

2. 2 Mainframe Global Enterprise Client/Server LAN Complexity of Addressing Riding the Waves of Messaging Addressing

3. 3 Solutions to the Crests of the Wave Mainframe LAN Mailers –Message switches –Enterprise directory –Directory synchronization Client/Server –Built-in directories –Enterprise directories –Directory synchronization Global –Shared directories Goal: Ease of Use

4. 4 Extranets Enterprises Global Issues of Scalability Completeness of addresses – Data privacy Accuracy of addresses Ease of access – Performance – Ease of use

5. 5 Infrastructure Versus Client Must work together Client must address –Ease of use –Performance –On-line versus off-line –Accuracy of data Directory must address –Ease of access –Performance –Richness of data –Accuracy of data

6. 6 Messaging Is the First Set of Waves Work & Sharing EC Web-Based Application Reliable E-mail Information Heterogeneous Internal Collaboration Internal Collaboration Common E-mail Platform External Collaboration External Collaboration Messaging Public/Private keys Calendaring/Scheduling EDI/Business partners Telephony Video teleconferencing Functionality Messaging Calendaring/Scheduling Workflow

7. 7 Summary Addresses will not go away –Problem is scalability –Goal is ease of use Messaging is the first in a series of applications Technology available today - Directories