1. 03-23-05 25 Oct 2005 page 1 The CIO of the Future – Changing the Dialogue Rolf Kubli, EDS EMEA Architects Office, CTO EDS Switzerland EGEE04 Industry Forum Presentation, Pisa, Italy

2. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 2 Our Backbone Architecture – Food For Thought Agility Flexibility AND AND Carrying capacity Stability Resilience Conflicting requirements: Biological solution (evolution): Combining soft and hard components Standardized interface type Scalable design What is the challenge ?

3. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 3 IT Historical Perspective 1960 1970 1980 1990 2000 Result of 40 Years of Technology Evolution: Complex, multiple systems and processes 200 billion lines of legacy code on 30,000 mainframes worldwide 40-60 billion lines of code need modernization over next five years Result of 40 Years of Technology Evolution: Complex, multiple systems and processes 200 billion lines of legacy code on 30,000 mainframes worldwide 40-60 billion lines of code need modernization over next five years

4. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 4 Why We Must Change In order to survive companies must change the way they do business. Moving from a rigid IT environment with customized services, to a flexible environment that provides highly leveraged services In order to survive companies must change the way they do business. Moving from a rigid IT environment with customized services, to a flexible environment that provides highly leveraged services 1960 1970 1980 1990 2000

5. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 5 LEGACY SYSTEMS AND PROCESSES ARE BARRIERS EDS Beliefs EDGE TECHNOLOGIES AND ACCESS WILL EXPLODE WHERE, HOW, WHEN AND BY WHOM WORK GETS DONE IS SHIFTING BUSINESS ECOSYSTEMS WILL DOMINATE GLOBALIZATION WILL ACCELERATE

6. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 6 Global Infrastructure – Investing in a Modern Infrastructure and Workforce Global consistency “Always-on” resiliency Scalability/surge capacity Pervasive edge reliability Embedded security in grid DNA End-to-end management

7. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 7 The Agile Enterprise SERVICE MANAGEMENT PROCESSES & TOOLS SECURITY WRAPPERS Customer Experience RevenueShared Services Operations Common Re-Useable Applications Services & Packages Agile Applications Architecture Hosting & Storage ServicesWorkplace Services Global Secure Grid Network Utility Fabric RULES PARAMETERS EVENT ENABLED

8. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 8 The Transformation Journey Leverage L Speed Fragmented Delivery Organization Inconsistent Quality Inconsistent capabilities, processes and tools Client driven quality Slow to Change Lack of standards Functions performed manually Non-leveraged environments High Cost of Delivery Over Time Lack of clear accountability for cost of delivery Sub-optimized labor mix and facilities Security Vulnerabilities Inconsistent implementation H Guiding Principles Simplification Process Reengineering Automation Consolidation Workforce Management Standard Delivery Organization High Quality Consistent capabilities, processes and tools Industry or EDS driven quality Fast to Change Standard capabilities, products, processes, tools Automated functions Highly leveraged environments Low Cost of Delivery Over Time Clear accountability for cost of delivery Optimized Labor mix and facilities Secure Consistent implementation Rigid AGILE

9. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 9 Service Architecture Closes the Gap SERVICE ARCHITECTURE VIRTUAL ENTERPRISE Real world services VIRTUALIZED IT INFRASTRUCTURE Software service models “With Google Web APIs, your computer can do the searching for you.”

10. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 10 Towards Total Service Orientation INFRASTRUCTURE Utility and Grid Computing Intelligent Secure Network Virtualization APPLICATIONS Composite Solutions Shared Services Integration of the Integration BUSINESS PROCESSES and SERVICES Business Process Management Complex Event Management SEAMLESS SERVICE ORIENTATION Common Models, Interface Standards Computational Grid Business Service Grid Data Grid VERTICAL INDUSTRY STANDARDS Semantic Integration Computational Grid Business Service Grid Data Grid Information Grid Knowledge Grid

11. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 11 EDS and Grid Computing EDS believes that grid computing may provide a general platform for sharing and leveraging computing and information resources, in selected areas today, and more broadly in the future. The intrinsic sharing, load balancing, and redundancy of grid technology matches the needs of commercial businesses and EDS services alike. EDS promotes the use of new and innovative technologies and solutions to enhance the performance and competitive advantages of governments, commercial firms and academic institutions, worldwide.

12. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 12 The Service Grid - Defined The Service Grid defines “service” by the broadest definition used within the IT industry. A resource that businesses, and even individuals at some point, can connect to and receive services. A robust complex of computing resources, people, code and networking assets, all blended into an ordered array that is powerful, flexible, highly secure and globally accessible. Built on a well-defined, open-source, service-oriented architecture, the Service Grid is intended to accommodate the widest possible array of industries, business processes and applications.

13. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 13 The CIO of the Future – Changing the Dialog Maximizing the value of IT assets Reducing IT complexity Focusing innovation efforts on the customer Creating a more strategic IT organization Future-proofing IT beyond successfully cutting costs, putting out fires and keeping the lights on: Source: “Why Today’s IT Organization Won’t Work Tomorrow”, A.T. Kearney, 2005

14. The CIO of the Future – Changing the Dialogue 25 Oct 2005 page 14 Why the CIO of the Future Will Like Grids Improved asset utilization and availability Infrastructure consolidation Application acceleration, business process agility Innovation and operational excellence What is the grid opportunity? What are the CIO challenges? Maximizing the value of IT assets Reducing IT complexity Focusing innovation efforts on the customer Creating a more strategic IT organization Agility Scalability

15. 03-23-05 25 Oct 2005 page 15 EDS Information Business GmbH CH-8052 Zurich Phone +41 43 812 97 90Mobile +41 79 638 99 21 Fax +41 43 812 01 32Email rolf.kubli@eds.comrolf.kubli@eds.com Rolf Kubli EDS and the EDS logo are registered trademarks of Electronic Data Systems Corporation. EDS is an equal opportunity employer and values the diversity of its people. © 2005 Electronic Data Systems Corporation. All rights reserved.