1. Announcing Talkument The Leader in Voice Documentation

2. Voice Documentation An entirely new application Simply stated – the process of documenting telephone conversations Delivers the ability to store, organize, comment and share conversations Available to all employees, not just managers

3. Just Imagine… When is the last time you forwarded an email to a group? When did you last search for an email to verify something? When did you last add comments to an email before forwarding?

4. Just Imagine… A order clerk retrieves a sales call, highlights the special handling request and shares it with the shipping manager The sales rep highlights the customization request, inserts a comment about the competitive situation and sends it to the product team

5. Why Voice Documentation? Productivity! – More quickly share information – Review a document instead of repeating a conversation Accuracy! – Capture the full communication, tone of voice, pauses and all – Seamlessly transfer the accurate conversation, not just a paraphrase

6. Who Benefits? Any business – Accurate documentation benefits any business – Speed and efficiency benefits all businesses Every businessperson – Having access to review my communications gives me greater control over performance – Who doesn’t need to share information?

7. Talkument Console Organization Drag & drop folders Search folders Custom List View PVD preview pane PVD = Portable Voice Document

8. PVD Viewer Title Participants Transitions Highlights Comments

9. Sharing Share with existing users Share with external contacts Include a share expiration Private sharing Read/write sharing

10. Security Restricted Segments Playback encryption

11. Our Solution: Talkument A telecom appliance Includes the chassis, cards, software – everything! Two models to serve the SMB market – Talkument Small Office – Talkument

12. Talkument Small Office 20 IP endpoints Upgradeable to 48 IP endpoints Unlimited users

13. Talkument 2 T-1 / PRI interfaces 48 IP endpoints Equipped for both ; configure one way or the other Unlimited users

14. Your Complete Voice Document Solution