2. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Welcome to Who Wants to be a business studies Millionaire 50:50

3. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

4. A: Memo C: Video Conferencing B: Letter D: Email 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following is the most formal form of written communication?

5. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

6. A: Yours Truly C: Yours Sincerely B: Many Thanks D: Yours Faithfully 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 If a letter begins Dear Sir/Madam, how should it end?

7. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

8. A: 5 C: 4 B: 6 D: Doesn’t Matter 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 How many lines should be left at the end of a letter for a signature?

9. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

10. A: The address the letter is sent from C: Date B: The address the letter is sent to D: Signature 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following is the first thing written on a letter?

11. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

12. A: To C: Signature B: From D: Date 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following does not need to be included in a memo?

13. Congratulations! You’ve Reached the £1,000 Milestone! Congratulations! C o n g r a t u l a t i o n s !

14. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

15. A: Letter C: Report B: Notice D: Minutes 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 To display safety rules in a workplace which of the following would be most suitable?

16. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

17. A: Agenda C: Flow Chart B: Memo D: Minutes 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 What is a list of things to be discussed at a meeting called?

18. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

19. A: Memorandum C: Report B: Letter D: Notice 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which would be the most suitable form of written communication to use if you want to send a short message?

20. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

21. A: Provide Instant feedback C: Provide a permanent record B: Allow the user to respond immediately D: You know the person has read the message 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following is an advantage of Memos?

22. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

23. A: Choosing the wrong form of communication C: Lack of training B: Some companies use jargon D: Use of up to date information 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following is not a reason for poor communication?

24. Congratulations! You’ve Reached the £32,000 Milestone! Congratulations! C o n g r a t u l a t i o n s !

25. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

26. A: Letter C: Report B: Grapevine D: Presentation 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 An informal form of communication is

27. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

28. A: To give information to employees C: To arrange a party B: To create a positive public image D: To give information to customers 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following is not a purpose of communication?

29. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

30. A: Information is suitable for the audience C: Information used is as accurate a possible B: Simply explained D: Do the same thing 3 times so that it is done correctly 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following is not a rule for good communication?

31. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

32. A: Internal only takes place within the business C: There is no difference B: External only takes place within the business D: Internal only involves the managers 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 What is the difference between internal and external communication?

33. 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100

34. A: Upward C: Downward B: Diagonal D: Horizontal 50:50 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 £1 Million £500,000 £250,000 £125,000 £64,000 £32,000 £16,000 £8,000 £4,000 £2,000 £1,000 £500 £300 £200 £100 Which of the following is not a direction that information can be passed?

35. YOU WIN £1 MILLION!

36. YOU LOSE!