1. Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

2. Comparative Management, Dr. Yang 2003 3-2 Learning Objectives Define ethics and understand the importance of ethical behavior for organizations Discuss four perspectives on ethics and arguments for ethical relativism and universalism Understand the efficiency and social responsibility perspectives of corporate social responsibility

3. Comparative Management, Dr. Yang 2003 3-3 Learning Objectives (cont.) Know how ethics affect individual behavior in organizations Consider ways of scientifically studying organizational ethics Know methods for resolving cross-cultural ethical conflicts Analyze your ethics and how they affect your understanding of management and organizational behavior

4. Comparative Management, Dr. Yang 2003 3-4 Ethics Moral standards, not governed by law, that focus on the human consequences of behavior

5. Comparative Management, Dr. Yang 2003 3-5 Four Perspectives on Ethics Descriptive Approach Conceptual Approach Normative Approach Practical Approach

6. Comparative Management, Dr. Yang 2003 3-6 Relativism Vs. Universalism

7. Comparative Management, Dr. Yang 2003 3-7 The Social Responsibility of Corporations The Efficiency Perspective The Social Responsibility Perspective

8. Comparative Management, Dr. Yang 2003 3-8 Kohlberg’s Theory of Moral Development Stage 1 - Obedience and Punishment Stage 2 - Individualism and Reciprocity Stage 3 - Interpersonal Conformity Stage 4 - Social System/Law and Order Stage 5 - Social Contract Stage 6 - Universal Ethical Principles

9. Comparative Management, Dr. Yang 2003 3-9 Face and Ethical Behavior

10. Comparative Management, Dr. Yang 2003 3-10 Internal Ethical Issues Discrimination Safety Compensation Child Labor

11. Comparative Management, Dr. Yang 2003 3-11 Cross-Cultural Ethical Issues Theft of Intellectual Property Bribery and Corruption Intentionally Selling Dangerous Products Environmental Pollution Intentional Misrepresentation in Negotiations

12. Comparative Management, Dr. Yang 2003 3-12 Kohls and Buller’s Approaches for Resolving Ethical Conflict Avoiding Forcing Education-Persuasion Infiltration Negotiation-Compromise Accommodation Collaboration-Problem Solving

13. 3-13 Values: Core and Periphery Human Life Honesty Job security Knowledg e Leisure Freedom Peace Stockholder values Job satisfaction Power Health Trust Property rights Living standards Efficiency Family Friends Society Customer satisfaction Status Worker safety

14. Comparative Management, Dr. Yang 2003 3-14 Convergence or Divergence? A Bureaucratic Ethic International Regulatory Agencies Diffusion of Capitalism Worldwide Religious Differences Reassertion of National and Ethnic Cultures Varying Economic Systems and Levels of Development

15. Comparative Management, Dr. Yang 2003 3-15 Implications for Managers Develop a Framework for Evaluating Ethical Codes and Determining Personal Ethics Understand Behaviors and Ethics of Other Societies Consider Approaches to Resolving Cross-Cultural Ethical Conflicts