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LOWE’S COMPANIES, INCORPORATED & THE HOME DEPOT, INCORPORATED Evaluation of Business Competition Strategies
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Agenda Business Level Strategies Integrated Cost Leadership/Differentiation Strategy Lowe’s Companies Incorporated The Home Depot Incorporated Competitive Dynamics Competitor Analysis Future Objectives Current Strategy Assumptions Capabilities Conclusion
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Business Level Strategies Before you begin Who What How Manage customer relationships Positing through business-level strategies The four main strategies Cost leadership Differentiation Focused cost leadership Integrated cost leadership
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Integrated Cost Leadership/Differentiation Strategy Different products/services at low cost Customers value differentiated features Defeating the five competitive forces Customers are loyal Lower consumer buying power Higher profit margins Entry barriers Product/service substitutions are rare
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Lowe’s Companies, Inc Large company with economies of scale Has a service based differentiation strategy Lowe’s Creative Ideas Showroom experience (Lowe’s Companies, Inc., n.d.)
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The Home Depot, Inc Large company with economies of scale Has a service based differentiation strategy FIRST phone Mobile media Web applications Serving customers when, where, and how (Merchant Circle, n.d.)
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Competitive Dynamics The standard-cycle market Partially concealed competitive advantages Imitation of capabilities is costly Achieve a competitive advantage Gain market share Retain customer loyalty Improve operations
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Competitor Analysis Lowe’s and Home Depot are competitors Operating in same market Selling same products Targeting same customers Have similar resources Sizing up the competition Future objectives Current strategies Assumptions Capabilities
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Future Objectives Lowe’s future objectives Great service Operational excellence Innovative merchandising systems Home Depot’s future objectives Customer service Supply chain initiatives Merchandising initiatives Organized retail strategy
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Current Strategy Lowe’s current strategies Opening new stores Gaining market share Home Depot’s current strategies Closing stores Improving logistics
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Assumptions Lowe’s assumptions Economy is recovering Currently in a housing slump Home Depot’s assumptions Economy is recovering Currently in a housing slump
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Capabilities Lowe’s strengths Efficient merchandising Increased sales Strong logistics Lowe’s main weakness Reliance on third-party manufacturers Home Depot’s strengths Significant bargaining power Improved supply chain Improved customer satisfaction Excellent proprietary brands Home Depot’s weaknesses Mature market Legal proceedings
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Conclusion Lowe’s and Home Depot are competitors Both offer differentiated products/services at low prices Competitive dynamics enable companies to know the competition Companies conduct a competitive analysis to understand the competition Both companies have similar future objectives Both companies have opposite current strategies Both companies have the same assumptions about the economy Home Depot has more strengths and weaknesses than Lowe’s Home Depot is the leader in the home improvement industry
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References Datamonitor. (2011a, December 02). Home Depot Incorporated: SWOT analysis. Retrieved from the Datamonitor 360 database. Datamonitor. (2011b, November 25). Lowe’s Companies Incorporated: SWOT analysis. Retrieved from the Datamonitor 360 database. Hitt, M. A., Ireland, R. D., & Hoskisson, R. E. (2009). Strategic management: Competitiveness and globalization, concepts and cases (8th ed.). Mason, OH: South-Western Cengage Learning. Home Depot Incorporated. (2011). 2010 annual report. Retrieved January 30, 2012 from http://www.homedepotar.com/report.htmlhttp://www.homedepotar.com/report.html Lowe’s Companies Incorporated. (2011). 2010 annual report. Retrieved January 30, 2012 from http://www.lowes.com/AboutLowes/AnnualReports/annual_report_10/lowes_a nnual_report.pdf http://www.lowes.com/AboutLowes/AnnualReports/annual_report_10/lowes_a nnual_report.pdf Lowe’s Companies Incorporated. (n.d.). The Lowe’s Companies logo. Retrieved January 30, 2012 from http://media.lowes.com/company+overview/http://media.lowes.com/company+overview/ Merchant Circle. (n.d.). The Home Depot logo. Retrieved January 30, 2012 from http://www.merchantcircle.com/business/Home.Depot.Atlanta.GA.770-433-8211 http://www.merchantcircle.com/business/Home.Depot.Atlanta.GA.770-433-8211
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