1. Online Services Online services are services that help you via the internet.

2. Communication Online communication is either social networking, video conferncing,email instant messaging, blogs and news rooms. This service lets you contact and communicate with people via the internet.it could be through an app as well. Examples Going on Facebook to see what everyone's saying Going on word press to look a where people are and what they are doing Using instant messaging to talk to people. Benefits To talk to people and to let them where you are in the world To send and receive work To send people information

3. Real-time information This provides the ability to access information as it is happening. This could be via a website or an app or an electronic sign. Examples Checking the weather to plan what you are doing for the day.Signs at the bus stop to tell you what time the bus will becoming. Check the traffic so you can plan a journey. Benefits Up to date information for travellers.People know what's going on in the world. People can plan ahead as they know what the weather and traffic will be like.

4. Commerce Examples Would be checking your bank online buying clothes and looking at auction websites to see if you can get anything etc. Benefits The benefits would be you can check your bank from home without having to go to your local bank. Also you can but clothes from the comfort of your own sofa without having to trail into town. This provides the ability to access retail, online banking,auction websites to allow you buy things offline and access personal information

5. Government This provides you the ability to do simple things online government based such a tax returns and voting online Examples Online tax returns, e- voting, applications for services, grants and revenue collection it also provides you with information on laws and what you need such as car tax. Benefits The benefits is it keeps you informed and lets you do simple things such as vote online rather than go to a poling station.

6. Download Services This provides the service for you to be able to download tings to wither your tablet, phone or computer. Examples Music downloads, film downloads, upgrades and software. Benefits The benefits are you don’t have to go out to the shops and buy stuff you can just download it offline and also you don’t have to be online all the time.

7. Education/Virtual Learning This provides you the service to learn online providing information such as information how certain things work. Examples Online learning, Online training, and information about science,English, maths etc. Benefits The benefits would be not having to pay for a course at college or intendant learning helps with homework and revision.

8. Business This provides you the service to be able to communicate and share information with people in the same profession as you. Examples Online video conferencing and websites with information on Benefits Able to communicate with different people affectively with out having to leave your office.

9. Entertainment This service allows you to catch up on programmes you have missed play games and to entertain yourself. Examples Catch up TV, play games and entertain yourself Benefits You can entertain yourself when you are bored and watch all the TV programmes you have missed also watch films.