1. NASA Datasets Management Using Process Libraries and Electronic Handbooks (Where Shakespeare Meets Freud) Dr. Barry E. Jacobs NASA/GSFC

2. Objective: Develop Internet-based tools to support the paperless documentation and management of complex distributed processes.

3. Organizations provide different views of the subprocesses.

4. Solution: Process Libraries maintain organization's views of the subprocesses.

5. Our basic approach is to wrap organization's subprocesses in a common envelope to facilitate learning, plus intra- and inter- organization communication.

6. Benefits: Process Libraries facilitate complex process management in several ways. Provides subprocesses and their subtasks. Provides subprocess documents and samples of these documents. Provides user instructions (Guidelines/Electronic Handbooks) to facilitate team development of subprocess documents. Allows organizations to tailor the above to their specific needs. Provides communication vehicles between people in the same and different organizations.

7. Process Libraries (PLs) and Electronic Handbooks (EHBs) are where Shakespeare meets Freud. In Process Libraries (PLs), subprocesses are represented as "plays" where "actors" communicate thru the Internet. Each organization puts on its own “productions”. For each role, Electronic Handbooks (EHBs) guide actors thru their parts. [Shakespearean] Organizations are represented as "teams" having "multiple personalities". Subprocess "plays" provide communication vehicles between members of the same team, different teams, and teams from different processes. [Freudian]

8. We believe that to truly understand one's universe, one must see it thru multiple "eyes“ and also have tools to “communicate” these views.

9. For More Details Visit http://ehbs.org/data, orhttp://ehbs.org/data Contact: Dr. Barry E. Jacobs barry.e.jacobs@nasa.gov (301) 286-5661 barry.e.jacobs@nasa.gov