1. Supply chain management Presented to: Sir Zeeshan khan Presented by: Saad Yaqub 13646 Imran Javeed 15045 Zohaib ul hassan 15059 Ali shahayar 15366 Khuzema Munawar15138 Saad Yaqub 13646 Imran Javeed 15045 Zohaib ul hassan 15059 Ali shahayar 15366 Khuzema Munawar15138

2.  Supply-chain operations reference- model (SCOR) is a process reference model developed by the management consulting firm PRTM

3.  SCOR enables users to Address Improve Communicate supply chain management practices within and between all interested parties in the extended enterprise.  SCOR is a management tool, spanning from the supplier's supplier to the customer's customer.

4.  Process modelling  Performance measurements  Best practices

5.  Plan  Source  Make  Deliver  Return

6. Performance Attributes definition Supply chain reliability The performance of supply chain un delivering: correct product, to correct place at correct time, in correct condition and packaging, in correct quantity, with correct documentation, to correct customer Supply chain responsiveness The speed at which a supply chain provides product to the customer Supply chain flexibility The agility of a supply chain in responding to marketplace changes to gain or maintain competitive advantage. Supply chain Costs The cost associated with operating the supply chain Supply chain assets management The effective of an organization in managing assets to support demand satisfaction. This includes the management of all assets: fixed and working capital Level 1 matric Product order fulfillment Order fulfillment cycle Upside supply chain flexibility Upside supply chain adaptability Supply management cost Cost of good sold Cash to cash cycle time Return on supply chain fixed assets Return on working capital Performance measurements CustomerCustomer InternalInternal

7. Customer-Facing Level 1 Performance Metrics Assets Supply Chain Reliability Cost Responsiveness Delivery performance  Fill rate  Perfect order fulfillment  Order fulfillment lead time  Supply Chain Response Time  Production flexibility  Total SCM cost  Cost of Goods Sold  Value-added productivity  Warranty cost or returns processing cost  Cash-to-cash cycle time  Inventory days of supply  Asset turns  Internal- Facing Flexibility Performance Attributes

8.  Current  ƒ Structured  ƒ Proven  ƒ Repeatable  ƒ Method