1. we can Brendan Sarsfield CEO Family Mosaic NIFHA – October 2014

2. we can Introducing Family Mosaic ­ Landlord ­ Care and Supported Housing (CaSH) Provider ­ Developer ­ Community Catalyst ­ g15 Member

3. we can Family Mosaic Money ­ Turnover £245m ­ Surplus £71m ­ CaSH turnover £60m ­ Surplus £3m

4. we can Leadership What is my role? Internally – Guardian of the values - Direction - Culture - Appoint good people - A Chameleon Externally -Family Mosaic promotion -Sector Leadership

5. we can Direction -Health, Wealth and Wellbeing Through Housing -1000 jobs in 3 years -Saving NHS £3m p.a. -500 residents into Home Ownership

6. we can Culture We Can ­ Pleasing the Customer ­ Achieving Results ­ Business Awareness ­ Team Working ­ Communicating Effectively ­ Positive Approach To Change ­ Leading and Motivating ­ Learning & Development ­ Technical Competence

7. we can Supporting the Brand and Culture -Manifesto -WOW! -No Going Back and Compassion Conference -Research Programme

8. we can Why Sector Leadership? - Filling the Void - Enhances the Brand - Punching above our weight

9. we can Importance of Independence

10. we can Lessons for Northern Ireland Being Ahead of the Market ­ Overheads/Efficiencies ­ Demonstrate Value – Economically and Socially ­ Redesign the Product ­ Compete and Consolidate

11. we can Conclusion Our greatest strength is our independence. Build it, Use it but don’t Abuse it For the Benefit of your Customers