1. Work effectively with families in caring for the child CHCRF1C

2. ELEMENTS 1.Establish a positive relationship with family members 2.Exchange information with family members about the child’s physical and emotional care needs 3.Respond to a family member’s concern about their child 4.Reach agreement with family members about care practices 5.Facilitate child’s transition into care

3. ELEMENT ONE Establish a Positive Relationship with Family Members

4. Assertive, Passive and Aggressive Behaviours What are the characteristics?

5. Gathering information, getting to know clients. Interview Questionnaire –Take notice of the following through out guided conversation. Open ended questions Guiding questions Reflective listening Body Language

6. Interpersonal Skills Checklist- Interpersonal Response Style What is your preferred behaviour? –Passive –Aggressive –Assertive

7. Body Language During your guided conversation did you notice: Eye rubbing Nose scratching Lack of eye contact (See handout, Body signals)

8. What’s skills are required to be at effective listening ? What kind of listener are you? Think back to your guided conversation while completing the following questionnaire.

9. Defining the family A family by definition, takes many forms and functions, depending upon the culture and society within which it exists. In groups document the different functions families perform.

10. Functions performed by the family. Physical- food, clothing, shelter and basic health care. Economic- Stability Educational and social Emotional and Psychological Cultural Moral, spiritual and religious Adaption to change within society

11. Families in perspective defining terms. Society Culture Subcultures Multicultural Family

12. Types of Families Family Structure –Extended Families –Nuclear Families/Traditional –Blended Families/ Step –Gay & Lesbian Families (Same sex) Within each of these types of families we can find positives, negatives and strengths. At present lack of male role models in families and schools is being connected to high violence amongst youth according to specialists and the media.

13. Families and functions of Child Care Services Functions provided by children's service’s Education Protection Nurturing and care Leisure Entertainment Emotional support Socialisation Enhancing development of children. Provide opportunity for belonging,being and becoming

14. Building Positive Relationships With Families Role and responsibilities for interacting and communicating with families relate to the following documents: –Regulations –Accretion Document strategies for getting to know families.

15. Sharing Work Practices Please bring in any examples of communicating with families: Verbal, Non- Verbal, Active Participation or Indirect engagement.

16. Element Two Exchanging information with family members about the child’s physical and emotional care needs.

17. Developing Partnerships with Families Levels of Involvement from 1 to 4 (Handout) Thinking about the families within your service, what level of participation do you see being the dominating one.

18. Communicating with families What is discussed on a: Daily basis Weekly basis Fortnightly basis Monthly basis Quarterly basis Half yearly basis Yearly basis

19. Sharing Work Practices You were asked to please bring in any examples of communicating with families: Verbal, Non- Verbal, Active Participation or Indirect engagement. Sharing of skills and practices time:

20. Element Three & Four Respond to a family members concern about their child. Reach Agreement with family members about care practices. Types of concerns Policies and procedures Legislation Accredittion

21. Reaching agreement with families Responding to concerns What are your services policies and procedures for grievances. Create a scenario and present it through role play demonstrating response to parents concern in realm of your responsibility and work level.

22. Supporting Families What support services are provided for the families by your service? What support services/agencies are used by parents/families outside of your service? How are they integrated?

23. Re Visiting our Family and Community Resource Folders Importance of Identifying the issue and collaborating on the best outcome for the child and family concerned. How could your resources folders assist you when assisting a parent with a concern.

24. Reaching Agreement On Care Practices Ensure you have time to discuss needs Confidentiality Verbal and written documentation What are some care practices that may need an individual agreement on between families, Care Giver/Educator and Service.

25. Element Five Facilitate the child's transition into care. What are your Services Policies and Procedures relevant to the following: Transition into care Careers/Educators role Service role Arrivals and Departures

26. Strategies for transitions into care? Share your services strategies and philosophy on children’s transitions into care: How and what do you feel about the process, would you change them ? Why?

27. Assessments Task One- Resources Folder- Support Agencies, Care practices information age and stage relevance for 0-8 yrs. Task Two- A story about today Task Three- Document how and what you made an individual agreement on with a family in your service. Was it successful and why? On the Job Assessment