1. 2014 Global City Informatization Forum CIO Conference for Strengthening Regional Cooperation to Advance E-Government in Asia and the Pacific “Connecting National E-Government Strategies with Local Service Delivery” November 5-6, 2014, Shanghai, China Chun Vat Ministry of Post and Telecommunication

2. Contents  Current Status of ICT and E-Government Development  E-Government Service Strategies 2

3. Geography and Population 3 Area: 181,035 sq km Land: 176,515 sq km Water: 4,520 sq km Location: Southeastern Asia, bordering the Gulf of Thailand, between Thailand, Vietnam, and Laos Capital: Phnom Penh Climate: Tropical wet and dry Population: 14.8m Population growth rate: 1.7% 0-14 years: 32.6% 15-64 years: 63.8% 65 years and over: 3.6%

4. Current Status of ICT and E- Government Development

5. No.ServicesOperators 1Mobile08 2Fixed Line & WLL10 3International Carrier03 4Backbone Network Provider03 5ISP29 6VoIP41 7DNS (.KH)2,540 8Internet Cafe1,004 Current Telecom Market (MPTC: August, 2014)

6. ServicesSub. & Penetration Mobile 20,293,371 (138%) Fixed / WLL 382,771 (2.60%) Internet (fixed & mobile) 4,437,643(30.19%) Current Telecom Market(cont.) (MPTC: August, 2014)

7. 7 Government Administration Information System (GAIS)  To computerize the government  Networked 24 ministries and 2 state secretariats  Networked Phnom Penh municipality and all the 7 districts and 76 communes in Phnom Penh  Key applications: o Electronic Approval System: to allow ministries to exchange document internally and externally, paperless office, fast & easy administrative affairs – electronic approval, electronic mail, online posting information, storing & managing documents o Real Estate Registration: to keep track real estate transaction including price & tax paid o Resident Registration: to keep track of resident, family composition & jobs for compulsory education for school age children & collecting income tax o Vehicle Registration: to keep track of vehicle ownership, tax paid & safety inspection o Presence of government on the World Wide Web: govt. national homepage provides information about govt., Cambodia, King, PM, Senate, National Assembly, govt. organizations, and other news E-Government Initiatives

8. 8 E-Government Initiatives(cont.) Application Architecture of GAIS

9. 9 E-Government Initiatives(cont.) PAIS/NII  PAIS is an abbreviation for Provincial Administration Information System  NII is an abbreviation for National Information Infrastructure  PAIS/NII is a project to computerize the provincial government with three core applications, or a continuation of the GAIS  Each province will be connected to the government central server. Document processing will be done electronically.  Ten most populated provinces will be process online.

10. 10 E-Government Initiatives(cont.) Architecture of PAIS/NII

11. E-Government Service Strategies

12. 12 E-Government Service Strategies ICTopia Cambodia Towards Intelligent & Comfortable Nation Empowering People Ensuring Connectivities Enhancing Capabilities Enriching e-Services Vision & Strategic Thrusts of ICT Master Plan 2020

13. 13 E-Government Service Strategies  Cambodia Government has launched the e- Government Service Strategies in order to achieve objectives:  Working environment based on ICT for government officials,  Collaborative and integrated e-Government,  Effective and sound investments on ICT project, and  Methodical and disciplined ICT project management

14. 14  The Government of Cambodia continues to expand the e-Government service program and base on the program, the following initiatives are introduced:  Promotion of informatization of the work environment  Informatization of common governmental business function  Establishment of a common database and sharing system  Establishment of a common service environment for e- government  Establishment of standard guidelines for ICT project management E-Government Service Strategies

15. Thank you for your kind attention! vat-chun@mptc.gov.kh The End of Presentation September, 2013