1. © 2004 SHRM SHRM Weekly Online Survey: July 13, 2004 Organization Leadership and Communication Sample comprised of 542 randomly selected HR professionals. Analyzing 542 responses of 2101 emails sent, 2040 emails received (response rate = 27%) Survey fielded July 13 – July 19, 2004; presentation generated on July 21, 2004. Margin of error is +/- 4.0%

2. © 2004 SHRM SHRM Weekly Online Survey: July 13, 2004 My Organization’s Leadership Communicates Openly and Frequently With Its Employees

3. © 2004 SHRM SHRM Weekly Online Survey: July 13, 2004 My Organization’s Leadership Cares About the Well- being of Its Employees

4. © 2004 SHRM SHRM Weekly Online Survey: July 13, 2004 TopicStrongly Agree AgreeDisagreeStrongly Disagree My organization’s leadership communicates openly and frequently with its employees? 17%49%29%6% My organization’s leadership cares about the well-being of its employees? 30%57%10%2%