1. Doing it All in the One Person Operation Northwest Interlibrary Loan/Resource Sharing Conference Portland Community College September 19 - 20th, 2002 Sam Sayre

2. Doing it All in the One Person Operation How to find what you want and how to get it A guide for the small public or school librarian An Internet connection and not much else, especially time Free and pay sites and services

3. Interlibrary Loan Borrowing material from another library ILL is not Reference –ILL means getting a known (hopefully) item I want a book about the Sayre Family I want the book called The Sayre Family by Theodore Banta The Subject Guide to Books in Print is not an ILL tool –Nor for that matter much of a reference tool

4. Interlibrary Loan Avoid it if you can A service for a single patron –Very Expensive Buy don’t Borrow –You know at least one person wants it –Charge it Amazon.com, Barnes & Noble, Powell’s

5. Time and Money Librarians have little Patrons have less

6. Time and Money for Patrons No money, yes time –Other libraries No time, yes money –Document suppliers No money, no time –Go away, surf the Web

7. Time and Money for Librarians No money, yes time –The Web No time, yes money –Pay services No money, no time –Lock the door and read a book

8. National Interlibrary Loan Code –http://www.ala.org/rusa/stnd_lnc.htmlhttp://www.ala.org/rusa/stnd_lnc.html Supplement –http://www.ala.org/rusa/stnd_ill_supp.htmlhttp://www.ala.org/rusa/stnd_ill_supp.html It gets lost (even on the way to you) you pay

9. The Best ILL Web Site www.illweb.org –Mary Hollerich –Northwestern University Lots and lots and lots of stuff

10. Best ILL Book Interlibrary Loan Practices Handbook Second Edition Virginia Boucher The essential step-by-step manual for ILL, serving both new and experienced staff Price: $45.00 ALA Member Price: $40.50 249 pages 8.5" X 11" Softcover ISBN: 0-8389-0667-2 © 1996

11. The Steps Verify –What is it Locate –Make sure I don’t own or have access to it –Find out where it is Borrow or Buy –How do I get it

12. Verify – An Example A phone request –Yugoslav off switch and the Vatican Library of Congress Catalog –Yugoslav and Vatican The Yugoslav Auschwitz and the Vatican

13. Verify What is it –Union Catalogs –Library Catalogs –Indexing and Abstracting Databases –Bookstore Catalogs –Document Supplier Catalogs

14. Verify Union Catalogs – Start big –OCLC’s WorldCat http://firstsearch.oclc.org Libraries in Alaska, Idaho and Montana have state funded access –See State Library home pages –Cascade http://cascade.lib.washington.edu/ –Orbis http://orbis.uoregon.edu/

15. Verify Union Catalogs – Start big –National Union Catalog of Manuscript Collections (NUCMC) http://lcweb.loc.gov/coll/nucmc/nucmc.html –ORULS Oregon Regional Union List of Serials http://www.osl.state.or.us/home/oruls/

16. Verify Library Catalogs –Libweb http://sunsite.berkeley.edu/Libweb/ –Libdex http://www.libdex.com/ –State Library home pages Library Directories

17. Verify Indexing and Abstracting Databases –AGRICOLA http://www.nal.usda.gov/ag98/ –ERIC http://ericir.syr.edu/Eric/ Other ERIC sites –http://ericae.net/search.htmhttp://ericae.net/search.htm –PubMed http://www.ncbi.nlm.nih.gov/entrez/query.fcgi

18. Verify Indexing and Abstracting Databases –Fee based online databases Dialog –http://www.dialog.com/http://www.dialog.com/ FirstSearch –http://firstsearch.oclc.org/http://firstsearch.oclc.org/

19. Verify Bookstore Catalogs –Amazon.com http://www.amazon.com –Barnes & Noble http://www.barnesandnoble.co –Powell’s http://www.powells.com/ –Abebooks.com http://www.abebooks.com

20. Verify Document Supplier Catalogs –ILLWeb Document Supplier Page http://www.law.northwestern.edu/lawlibrary/illweb/suppliers.h tmhttp://www.law.northwestern.edu/lawlibrary/illweb/suppliers.h tm Other –Reference backup Oregon Reference LINK –http://www.olaweb.org/LINK/ –The Verifier by Christopher C. Brown http://www.virtualref.com/_verifier/

21. Locate Make sure you don’t own or have access to it –Local, regional and statewide resources Can I double dip –School library in Multnomah County Can my patron double dip –School or Work Can my patron walk in –University of Oregon Local, Regional and State Library Web sites

22. Locate Find out where it is –Same as Verify

23. Borrow Who –Policies How –Forms –Online Systems

24. Who Policies –OCLC Participating Institutions http://www.oclc.org/contacts/libraries/ Probably free book lenders –ILL Policy “Supplier” –OCLC Custom Holdings http://www.oclc.org/oclc/ill/holding.htm Probably free video lenders Probably free photocopies –LVIS – Libraries Very Interested in Sharing (1758 Members) Check OCLC Network pages –http://www.oclc.org/contacts/regional/usnetworks.shtmhttp://www.oclc.org/contacts/regional/usnetworks.shtm

25. Who –Policies IFLA –http://www.ifla.org/VI/2/p1/partcpnt.htmhttp://www.ifla.org/VI/2/p1/partcpnt.htm ILLWeb directory page –http://www.law.northwestern.edu/lawlibrary/illweb/directories.ht mhttp://www.law.northwestern.edu/lawlibrary/illweb/directories.ht m Library Web sites –University of Oregon »http://libweb.uoregon.edu/ill/lend.htmlhttp://libweb.uoregon.edu/ill/lend.html –Western Washington University »http://www.library.wwu.edu/services/ill/ill-home.shtmlhttp://www.library.wwu.edu/services/ill/ill-home.shtml

26. How Forms –ALA http://www.ala.org/rusa/stnd_illformprint.html –IFLA http://www.ifla.org/VI/2/intro.htm –Fax or email forms – don’t mail –Follow up with a call if it’s a rush

27. How Library web sites –Library of Congress http://www.loc.gov/rr/loan/ LC Form –http://lcweb.loc.gov/rr/loan/illrequest.htmlhttp://lcweb.loc.gov/rr/loan/illrequest.html –University of Washington Resource Sharing Service http://www.lib.washington.edu/rss/services.html#su bmithttp://www.lib.washington.edu/rss/services.html#su bmit

28. How Document Supplier Web Sites –ILLWeb Document Supplier Page http://www.law.northwestern.edu/lawlibrary/illweb/ suppliers.htmhttp://www.law.northwestern.edu/lawlibrary/illweb/ suppliers.htm

29. Online Systems OCLC Interlibrary Loan System http://www.oclc.org/oclc/menu/ill.htm –NWGA Northwest Group Access http://www.oclc.org/oclc/groups/group_rs.htm –LVIS Libraries Very Interested in Sharing http://www.library.sos.state.il.us/library/isl/oclc/lvis_des.html –Average cost is $3.00 per request –Contact OCLC Western Service Center western@oclc.org

30. Thank You Sam Sayre Library Services Consultant OCLC Online Computer Library Center 111 SW Harrison St, Ste 17E Portland, OR 97201 sayres@oclc.org (877) 308-0547 (toll free) (503) 223-2884 (614) 718-7537 (fax)