1. Knowledge Management Systems Blog use - Who’s who? - What can make it easier? RSS readers good or bad? KMS System Evaluation The Future of Work

2. Blogging for KMS Everyone understanding more about blogging? Does it seem worthwhile? - Is it easier to share? - What would make it even easier? Are there elements of the interface that don’t make sense? What topics & categories are the most interesting?

3. RSS Readers What is the best design? - Private or Shared? - Client or Server? Functions Interfaces Individual Users Collaboration?

4. What about other Enterprises? The “blogosphere” can be thought of as an enterprise In some cases, a group of bloggers might have more in common that a group of co- workers - Is socializing work? - Is work socializing?

5. KMS System Evaluation Overview of the type of application - What are it’s goals? - Who does is help? When? History of the type of application - Improvement over time - How it is used Use the application (if possible) Screenshots of the application Case studies of the KMS in use

6. The Future of Work Are the reduced costs of IT “taking us across a threshold into a place where dramatically more decentralized ways of organizing work become at once possible and desirable”. A new world, where organizations have no center (at all?) How to shape the future of work, not predict it

7. Workd & Democracy Is Malone really talking about democracy at work? - Can you run an organization by vote? - Profit vs. non-profit Where should control come from? - Who should wield it? - Where is the responsibility? “New information technologies make this revolution possible.” - Connected by technology, not physically - Make decisions at new scale

8. Is revolution a good thing? Outsourcing Ferocious competition Venture capital optimism New kinds of accountability Measurement of productivity Economics vs. Technology Too much freedom in decision making - Can you have too many smart people? - How much competing free thought is enough?

9. The Decentralization Continuum

10. Implications Why is all this happening? Decisions can be made anywhere, not bound by (most) physical rules The Costs of Communication - Lower now, even lower next Does cheap communication always help? - Scale - Rapid decision making New kinds of management New kinds of knowledge? Changes in economies, orgs & cultures

11. Societies through History

12. Businesses in the 20th Century

13. Hierarchies What’s good & bad about them? What businesses have shown us the bad & good of loose hierarchies? - Software - Wikipedia Wikipedia AES Example - New & low-level employee responsibility - Careful hiring practices (good fit) - Ask for forgiveness, not permission - Managers moderate Coordination, conflicts, overloading

14. Democracy Is the future of work all about political theories? Cooperatives - Employee owners: decisions move up - Voting, per person: “Approval Voting” - Representatives, lobbying, politics - Motivation should be key… motivation Compensation Money Work Stockholders

15. Markets What is a knowledge market? What would it look like? - at its best? - At its worst? Should we have market-driven everything? - Free-lancing - Bids for all Knowledge Markets - Pricing, availability, futures - Recognizing value: now & over time Guilds Internal Markets

16. Lessons about Markets Incentives & Trust Decision Making Communication needs Standards & conventions Culture Success as an influence The myths of success The fear of failure

17. Decentralizing Why shouldn’t you decentralize? Who makes the decisions? Does choice = quality? Who leads in the sharing? - Culture - Coercion? Decentralize when motivation & creativity of people is critical, but… - Resolving conflicts - Focus on details - Specialized knowledge The centralizers have to choose to decentralize

18. Coordination Is coordination a different kind of control? Issues in Coordination: - Skills & capabilities - Incentives (short & long term) - Social networks Who makes the goals? What are the standards & cultural norms? - How do they develop? A paradox? - “Rigid standards in the right part of the system can enable much more flexibility and decentralization in other parts of the system.”

19. Cultivation Let people choose projects Grow from within Harness talents & tendencies Allow for change - Cross-fertilization - Improvisation Leading vs. Dictating Choices vs. chaos

20. Centering Business In a freelance world, you can choose What are the impacts of culture? What about Values? - Freedom, creativity & fulfillment - Money Why can't we talk about failures in communication and decentralization? How do you measure success by voting? What are the values implicit in transparency? Are certain kinds of businesses a fit for decentralization?

21. Knowledge Management Systems Blog use - Who’s who? - What can make it easier? RSS readers good or bad? KMS System Evaluation

22. Blogging for KMS Everyone understanding more about blogging? Does it seem worthwhile? - Is it easier to share? - What would make it even easier? Are there elements of the interface that don’t make sense? What topics & categories are the most interesting?

23. RSS Readers What is the best design? - Private or Shared? - Client or Server? Functions Interfaces Individual Users Collaboration?

24. KMS System Evaluation Overview of the type of application - What are it’s goals? - Who does is help? When? History of the type of application - Improvement over time - How it is used Use the application (if possible) Screenshots of the application Case studies of the KMS in use