1. Week Six: Power, Leadership, and Decision-making

2. Week Six Objectives Ellen Schall and DJJ – Some Final Points Group Presentations Consulting Project Report Theory-Mapping Exercise Week 7 Consulting Group Discussion

3. Ellen Schall and the DJJ Organizational problems versus organizational priorities? Handling racial tensions within staff Strategies for getting new facilities Strategies for improving morale

4. Improving Morale Increase feelings of job security Increase productivity Reduce turnover & absenteeism Promote creativity/innovation Promote skill acquisition tenure; benefits; salary; work conditions pay-for-performance; goal-setting participatory management; job redesign; job rotation; day care; feedback/mentoring cross-functional teams; learning meetings personal learning plans; skill pay; appraisals

5. Consulting Project Status Updates

6. Consulting Reports Drafts due Friday, Nov. 22 nd – will try to have them all done by Wednesday, Nov. 27 th Final reports due Thursday, Dec. 5 th – Client copy Bound so it can be easily reproduced Include disk with report and any data gathered – My copy Can be black and white on regular paper In a binder

7. Components of Final Report Executive Summary Background on Organization Project Description – Key questions, problems, issues Data and Methods – Describe data collection activity Findings – Logical structure; charts and tables; quotes and examples Recommendations and Conclusion – Emerge from analysis; supported by data; feasible Appendices – Memo of understanding; instruments or transcripts; data tables

8. Evaluation Criteria Meet basic deadlines and requirements? Professional? Well-organized? Do you adequately research the questions under investigation? Clarity on data and methods? Is analysis rigorous and sound? Is the client pleased with the final product?

9. Points to Keep in Mind Monitor data collection activity closely Do not deviate from core questions Start writing now – make sure all group members involved in report writing Data collection completed by or near the end of October Factors shaping whether clients favorably receive reports : – Significant effort to research and collect data – Clarity of findings – Feasibility of recommendations – Compelling evidence and support for conclusions

10. Power and Organizations What is Power? – Ability to influence others to do something that they would not otherwise do – Power is a relational concept – Power is socially constructed and maintained Sources of Power: – Positions in an organization – Expertise – Coercive – Control of resources, agendas, meaning – Personal and social power

11. Why Study Power? Power is necessary to achieve in org’ns Organizations have different interests and scarce resources – power resolves such issues Brokering and negotiating = critical skills Greater diversity leads to greater conflict

12. Power and Conflict are Inevitable Conflict is not bad, it is a reality Conflict is a reflection of process Organizational decline is often a failure to align with political realities of environment Key is to create order and direction amidst potentially conflictive goals or interests

13. Skills Needed to Exercise Power Setting Agendas Networking and Building Coalitions Bargaining and Negotiation Conflict Resolution

14. Readings to Be Completed for Next Class Period Rainey, Chapter 12 Weick article – coursepack Ware reading – coursepack Instructional Videos Be Prepared for Discussion on Leadership and Group Process Hand out Short Paper Assignment # 2 Hand back Short Paper Assignment # 1