1. Don Martin East Dunbartonshire Council Don Martin East Dunbartonshire Council Electric Connections A– Z of Council / Public Services Project

2. General Background Joint MGF bid by 3 Scottish Councils (2004) Knowledge Base Funding awarded subject to inclusion of A-Z A-Z led by East Dunbartonshire Knowledge Base led by Renfrewshire

3. How the Project works Full time researcher appointed for A-Z (1 year) Full time researcher for Knowledge Base Extensive programme of consultation across Scotland Central meeting in Edinburgh (June) Steering Group meets on a regular basis Contractor appointed to handle taxonomies

4. Project Deliverables Services List for Scottish local authorities Model Navigation for Scottish local authority websites Model A-Z of Council and other public services Extensive guidance notes, toolkits to help local authorities make use of the services list, navigation structure and A-Z Scottish additions to the IPSV