1. 1 Million Residents 1 Million Problems

2. Tirana Ime App - Smart Communication Technology translated into better public services for citizens Cleaning Transport Tourism Traffic Info Report

3. Innovative approach to create new public-private synergies First step towards a Smart Management through technology Better performance evaluation Helps City Management Process reengineering Provides better control over the whole territory Revolutionizes City - Citizens Relations - Turns every citizen into a Virtual Mayor