1. Internet Real-Time Lab, Columbia University NG9-1-1 Prototype Demo Jong Yul Kim, Wonsang Song, and Henning Schulzrinne

2. Brief Overview Background –How 9-1-1 works –Differences in VoIP Environment Introduction –The NG9-1-1 Project –Implemented Requirements NG9-1-1 Prototype Architecture and Components Demonstrations < 5 min 40 min

3. Local Switch Automatic Number Identification Automatic Location Identification Collaboration between local phone providers and local public safety agencies

4. Difference between PSTN and VoIP Emergency Calling PSTNend-to-end VoIP (landline) phone number limited to limited area no phone number or phone number anywhere around the world regional carrierenterprise “carrier” or anybody with a peer-to-peer device voice provider = line provider (~ business relationship) voice provider ≠ ISP national protocols and call routinginternational protocols and routing location = line locationstationary, nomadic, wireless

5. The NG9-1-1 Project NG9-1-1 RequirementsNational Emergency Number Association System ImplementationColumbia University Texas A&M University StandardizationIETF ECRIT IETF GEOPRIV FundingNational Telecommunications and Information Administration SupportTexas, Virginia PSAP Various Corporations

6. Implemented NENA Requirements CategoryDoneTotalPercentage Signaling141593 % Media5771 % Location131586 % Callback22100 % Additional Information66100 % 3 rd Party77100 % Validation111384 % Routing263574 % Others (Security, Maintenance)12713991 % * based on NENA i3 Requirements TID, Nov-2005

7. NG9-1-1 Prototype Architecture RoutingLocation PSTN

8. Location is important! Caller in NYCaller in NJ

9. Locating Caller using LLDP-MED LLDP-MED stands for: * Link Layer Discovery Protocol “ a vendor-neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network.” Media Endpoint Discovery “ an enhancement to the LLDP that allows discovery of other things including location “ “I am LLDP-MED Capable. I can process location information.” “Your location is: 500 W 120 TH st. New York NY 10027” * From Wikipedia

10. NG9-1-1 Call Routing RoutingLocation PSTN

11. Routing Using LoST LoST stands for Location-to-Service Translation Work in progress at IETF ECRIT WG Caller’s location Service identifier (urn:service:sos) + Service provider (PSAP URL) Emergency Dial String +

12. Demo of call routing Location + Service ID NY PSAP ? ?

13. NG9-1-1 IP PSAP Features RoutingLocation PSTN

14. Map and Multimedia PSAP operator needs to see caller information on a map PSAP operator can communicate with caller using multimedia

15. Inviting NYPD into an on-going session CALL NYPD Caller ID & Location

16. Language-based Call Distribution ESPANOL ? ?

17. Callback Fetching Caller Info…

18. Call Queue BUSY Play Announcement

19. Call Overflow BUSY Even the queue is full! Redirect call to a backup PSAP FULL

20. Call logs and recorded sessions

21. Q&A Do you have any question?