1. Challenges in Leading Project Management Teams Melania Coman Trainer Fire-fighting Project Manager melania.coman@gmail.com

2. What I’d like you to get out of this... A couple of concepts... Your set of 5 main values... How they affect your communication and your commitment The 2 things that stand in your way How you fool everybody through assertive & effective communication Rules for Communication in Projects Some fun

3. A couple of concepts... Value / Values Team Project Communication Motivation Goal

4. Your set of 5 main values... Values determine our inner motivation Goals which are aligned to our values propel us forward

5. Values & Your Professional Life in the Wonderful World of Project Management Andrew Carnegie The ability to make people get along together Zig Ziglar Motivation is not permanent. Neither is bathing... John F. Demartini Fill your day with top priority things.

6. The 2 Things that Always Stand in Your Way The EGO – “Me! Me! Me!” – It’s the illusion we create about the fact that we’re important (Unique, yes... Irreplaceable, no.) – Ego kills vulnerability, which is one of the smartest ways of leaders Fear – It’s an illusion deriving from uncertainty – Fear kills initiative, which is one of the few ways of progress (“what if...” questions)

7. What You’re Going To Do To Move Forward Cultivate a healthy Ego, by answering the question: “Is this situation worth (fill in the attitude / emotion)?”; Approach situations as an adult; Negotiate; Find and use your assertive rights (e.g. I have the right to say no and not explain why); Reflect on whether you want to be right or whether you want to be happy

8. Tools & Tips for Communication Management Within Projects - Meetings School projects / Work projects – they all involve the same things Set and objective & make an agenda (so you have something to stick to) Focus on solutions, rather than problems Brainstorm – you never know... Take notes and have some MoMs (minutes of meetings) ready within a reasonable timeframe (usually the next day) Cover yourself with the Law of Legitimacy

9. Tools & Tips for Communication Management Within Projects - Phone Oral communication (especially face to face) rocks... Except when it doesn’t. Keep phone conversations short and on subject Make a checklist Be as clear as possible Take notes Send an email “ Following our phone conversation today...[state issues discussed or conclusions reached]... Kindly confirm / decide / blablabla ”

10. Tools & Tips for Communication Management Within Projects - Emails Written communication has its perks... It somehow never really goes away... Which is why you need to focus and be very clear in what you are asking Communication ring – for accountability TO field – for responsibility Coordinate subject with content KISS (Keep It Short & Simple!) Make it SMART (like the objectives) Set deadlines for everything

11. Other Materials https://dl.dropboxusercontent.com/u/590756 20/MelaniaComan.rar https://dl.dropboxusercontent.com/u/590756 20/MelaniaComan.rar