1. Tracy Priestman Democracy & Representation Co-ordinator

2.  Why face to face communication is important  Elevator test  Giving speeches  Apathy staircase  Top tips

3.  Face to face communication is one of the most important skills of being a Course Rep!  Personable  People are more likely to remember you from having a conversation, rather than reading an email.  Friendly and approachable  Face to face communication is the best way of getting things done.  Makes you more available for other students to talk to.

4.  WHO (are you?)  WHAT (are you asking them to do?)  WHY (should they do it?)  WHEN (do you need it done by?)  WHERE/HOW (can they do it?) The Task  Split into pairs & practice the elevator test  You have 30 seconds each!  Go go go!

5.  Say what you are going to say, say it, say what you’ve said.  Start and end with something great  Avoid clichés  Group things to create greater impact (lots of 3)  Tell stories  Pause

7.  Clear and concise  Straight to the point  Uses repetition of 3 for effect  Talks about community and working together  Humble – He says he can’t do it on his own and needs the support of the people around him to create real change  Pauses for effect  Honest  Prepared  Knows his audience  Good eye contact and body language  Knowledgeable

8.  What situations could you use these skills?  Lecture shout outs  Meetings  Forums  Campaigning  Interviews  1:1 Communication

9. APATHY STAIRCASE Ask them about their issues Offer to do something for them Inject the injustice Ask them to do something for you STUDENTS YOU The Task  Split into pairs & practice the apathy staircase  You have 1 minute each  Go go go!

10.  Introduce yourself early on in the year – This will make you more approachable for other students  Be prepared  Don’t be afraid to say you don’t know something – Go away, find out and get back to them with your answer  Smile and use eye contact  Be humble and honest  Be approachable  Work with people to come up with solutions together!  Be relaxed  Be interested in the person  Ask questions  Make sure you listen to the answers  Breathe!