1. Inbound Finland

2. Finland Market overview The top 3 categories 1 2 3 The top 3 countries they buy from 1 2 3 Finland has a population of 5.4 million inhabitants 3.2 million buy online Online sales amounted to a value worth €6.4 billion in 2013 The annual average online spend is €1996 * Based on Presentation B2C E-Commerce Report Northern Europe 2014 Clothing & Accessories Electronics Books & Entertainment Items UK Germany Sweden 29% shops cross-border and this is predicted to decrease

3. Highlights of our delivery service to FI FI parcel delivery via a trusted partner Clearance (when applicable) into Europe via our customs broker Landmark Trade Services UK* Full tracking from origin including pickup and end-delivery Delivery in post offices and postal points (signature**) Home delivery is available (details can be provided upon request) Approx 1000 service points (gaz station, convenience stores, supermarkets,…) with the advantage of long opening hours. Nearest service point is selected based on the delivery address Notification by SMS*** sent prior to delivery Covering FI with an average of 3-8 days from EU, US, Asia and Australia Final mile to delivery in FI from 1-3 days Maximum weight : 77 lbs (35 kg) and parcel size: 47x23x23 inch (120x60x60 cm) * More information on thresholds can be found in the Tax map ** Copy of signature can be requested through Customer Service in case of disputed delivery. Please note that rural zones are only accessible via Home Delivery service *** Telephone number must be completed by customer when uploading shipment data in Landmark systems

4. Operational flow to deliver into FI StepDescriptionTransit 1Buyer places order onlineDay 0 2 We pick up parcels in your facility or you drop at our facility. We consolidate and prepare for shipping Day 1 3 We airlift parcels (or truck for EU volumes) into Europe and perform customs clearance through LTS* EU: 2 days US: 3-4 days Asia: 4-6 days AU: 4-6 days 4 Parcels are consolidated in Europe and injected into FI for delivery 1-3 days *For shipments originating from outside EU customs clearance is provided by LTS UK

5. Transit times for shipping to FI 1-2 days 3 days Final Mile from injection point to delivery Transport to Injection Point From EU: 2 days From US: 3-4 days From Asia: 4-6 days From AU: 4-6 days E2E transit times to FI From EU: 3-5 days From US: 4-7 days From Asia: 5-9 days From AU: 5-9 days Helsinki Injection Point in Europe