1. COMM 4170-01: Applied Organizational Communication Instructor: Dan Lair Day Eighteen: Teamwork October 26, 2005

2. Today’s Agenda Test Review Case Studies Discussion

3. Test Review Grade Distribution Average: 84% Grades: – A = 3 – A- = 7 – B+ = 3 – B = 9 – B- = 2 – C+ = 1 – C = 0 – C- = 3 – D+ = 1 – D = 2 General Comments You cannot copy, even in an open-book text. YOU MUST ALWAYS GIVE CREDIT. Common Short Answer Issues: – First, follow directions. – Complex causality – Descriptive feedback Essay Question: – Theoretical perspectives are for consultants!!! – Think about who you would talk to, why, and how!!! – Improving discourse: the ethical imperative

4. Discussion, “The Fun Team” Chapter 13 in KS-Z Discuss the case from your group’s theoretical perspective. What is the problem? How has it developed? What issues need to be addressed to resolve it? Discuss potential solutions to the problem, drawing primarily on your theoretical perspective. What needs to be done to improve teamwork in the Internet Group? Discuss the appropriateness of your theoretical perspective for this case. What does it help you see (or not see)? Focus specifically on the efforts Chris took to improve teamwork. What did he do? Were these efforts effective or not? Is it worth him fighting Ed and/or Alex for the changes he has instituted? How should he deal with the upset and angry members of his team?

5. Discussion, “Engineering Difference” Chapter 14 in KS-Z Discuss the case from your group’s theoretical perspective. What is the problem? How has it developed? What issues need to be addressed to resolve it? Discuss potential solutions to the problem, drawing primarily on your theoretical perspective. What needs to be done to improve teamwork in multidisciplinary teams? Discuss the appropriateness of your theoretical perspective for this case. What does it help you see (or not see)? Focused question: How can the directors of the program instill the importance of the “soft skills” to both program participants and advisers? Why are such “soft skills” necessary? Why are they not widely accepted?