1. Tour leaders training Introduction to tourism Tourism in the Philippines Cultural diffferences Doing business in the tourism industry Public speaking

3. Media training

4. Interview Chewing gum Not looking to the interviewee Mobile phone is switched on Standing up and touches the interviewee

5. What would you advice the interviewer?

6. Tips to prepare a TV interview Make eye contact Make sure your clothes are appropriate When sitting during an interview, sit up and lean forward slightly to show you are interested Prepare your interview Turn off cell phones, spit out the gum, don't hold a pen, etc Make your story personal with anecdotes

7. Public speaking All about presenting the information in an attractive and entertaining way so the tourists will not feel bored. Different than a TV interview

8. Public speaking - tips

9. Presenting information during the tours Do not overwhelm the tourists with information Find the interesting facts Do not mention too many dates Make a story of your presentation Personalise it with anecdotes

10. The way you speak during the tours Do not talk monotone Use silences in your story Ask questions to the tourists

11. The elevator pitch Short presentation about who you are and what you are doing. Use all the advices and things you learned today and present your own elevator pitch