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European Social Dialogue Committee for Central Government Administrations EU PROJECT - A QUALITY SERVICE FOR VULNERABLE PEOPLE Regional Seminar - Bucarest,

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Presentation on theme: "European Social Dialogue Committee for Central Government Administrations EU PROJECT - A QUALITY SERVICE FOR VULNERABLE PEOPLE Regional Seminar - Bucarest,"— Presentation transcript:

1 European Social Dialogue Committee for Central Government Administrations EU PROJECT - A QUALITY SERVICE FOR VULNERABLE PEOPLE Regional Seminar - Bucarest, 5 and 6 June 2014

2 SDC CGA EU project – a quality service for vulnerable people Who are we? -Social dialogue committee created in 2010 -Employers and employees of central government administrations TUNED (EPSU + CESI) / EUPAE -Objective: -Compulsory consulted by Commission on all projects with impact on public services -> influence -Works of initiative on common interest topics, eg gender pay gap, restructuration impacts, information and consultation, image -> recommendations, agreements

3 SDC CGA EU project – a quality service for vulnerable people Project 2012 Image and Attractiveness of Public Administration -Study, survey, conference in Prague -Result : European framework agreement TUNED – EUPAE for a Quality Service in Central Government Administrations = 20 commitments

4 SDC CGA EU project – a quality service for vulnerable people Today, project 2014 A quality service for vulnerable people -Follow-up of 2012 project -How can we implement the 20 commitments? -Limit scope to be effective -To the most urgent situations -Vulnerable people -Asylum seekers -Young unemployed -Pensioners with low income

5 SDC CGA EU project – a quality service for vulnerable people Today, project 2014 A quality service for vulnerable people -In all countries members of the committee -Employers, employees, users -Difficulties, suggestions, best practices -Desk analysis, survey -2 regional seminars (Bucarest, Rome) -Final conference Paris (November) -Objective : recommendations

6 SDC CGA EU project – a quality service for vulnerable people To come: -Aurore Chardonnet (TUNED): The framework agreement -Raffaella Greco Tonegutti (consultant): The situation of our present project

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