1. Copyright © Allyn & Bacon 2008 The Importance of Effective Listening

2. Copyright © Allyn & Bacon 2008 Many Purposes for Listening For appreciation For empathy For information

3. Copyright © Allyn & Bacon 2008 Better informed More responsible Better sense of values Better at relationships Better at speaking Outcomes of Listening

4. Copyright © Allyn & Bacon 2008 Be well-informed Know current events Evaluate arguments To Listen Responsibly

5. Copyright © Allyn & Bacon 2008 Understanding Barriers to Good Listening

6. Copyright © Allyn & Bacon 2008 Belief that listening is a one-way street Passivity Syndrome

7. Copyright © Allyn & Bacon 2008 Pretending to listen Talking over the speaker Engaging in mental arguments Mental Games

8. Copyright © Allyn & Bacon 2008 Speeches were long in the past Technology has shortened our attention span Short Attention Span Train to listen actively

9. Copyright © Allyn & Bacon 2008 Over-generalizes an individual How might others stereotype you? Stereotyping

10. Copyright © Allyn & Bacon 2008 Both real and imagined Speakers may create distractions Visual images often distract Distractions

11. Copyright © Allyn & Bacon 2008 Guidelines for Improving Listening

12. Copyright © Allyn & Bacon 2008 Remind yourself that it’s important Remember your responsibilities Come prepared to listen Be prepared to offer feedback Understand your identity as listener Guidelines for Improving Listening

13. Copyright © Allyn & Bacon 2008 Listen with a purpose Understand the setting Understand the intended audience Consider the purpose Examine the speaker’s ethos Practice active, critical listening Guidelines for Improving Listening