1. SOFT SKILLS Career Cruising for Sophomores 1.12.16 & 1.13.16

2. What are Soft Skills?  Soft Skill = people skill.  Personal abilities that enable someone to interact effectively with others.

3. Examples of Interpersonal abilities  Interpersonal abilities Empathy - sympathy, understanding, compassion Leadership – direction, guidance Communication Teamwork – work well with others, help others Good Manners – Greeting People, Please/Thank You Ability to Teach Works Well with Diversity Self-Confidence

4. Examples of Personal abilities  Personal abilities: Optimism – positivity, confident, cheerfulness Responsibility - accountability Sense of humor Integrity – honesty, truthfulness Time management – be organized Motivation Common Sense

5. Soft Social Skills

6. Courtesy  Good Manners  General Greeting: Good Morning / Afternoon  Eye Contact  Firm Handshake  Considerate Behavior  Tone of Voice  Rolling of eyes  Giving First and Last Name when Introducing Yourself  Polite  Please / Thank You  Being kind & empathetic  Compassionate  Understanding  Considerate

7. Eye Contact  Looking directly into the eyes of someone

8. Good Personal Appearance  Visual aspect of a person – with regards to personal cleanness and neatness of clothing

9. Positive Work Habits  What do you think people will remember more… a great work ethic or a negative attitude?  If you have a great work ethic but a negative attitude, which one do you think will trump the other?  Belief in the moral value of work

10. Great Work Habits to Adopt