1. 2/22/2016 9:58:19 PM Common Sense Management Transforming the way public administrations are managed A few reflections based on the experience so far at the Belgian Ministry of Transports MMAP Masterclass - Parlement Européen - 11/11/15 Laurent Ledoux President of the Federal Public Service for Mobility and Transport (BE) Laurent.ledoux@mobilit.fgov.be - laurent.ledoux@gmail.com - 0478 62 14 20 www.philoma.org - www.lead-in.eu - www.mobilit.fgov.be

2. Laurent Ledoux 2

5. Open Space & Dynamic Office pour tous 1100 postes de travail  750 flexdesks 39.000 m²  20.000 m² Investissement : 5.7 mio – Economie annuelle : 4.1 mio poste de travail sans cloison poste de travail avec cloison poste de travail individuel temporaire Espace de silence Espace overflow Salle de réunion

6. Laurent Ledoux Van weerstand naar fan

7. Laurent Ledoux Travailler où chacun veut Réseau fédéral de bureaux satellites Jusqu’à 3 jours de télétravail

8. Laurent Ledoux Inspired by Isaac Getz (Freedom Inc.) Intrinsic equality Personal growth Capacity to self-direct Team management principles 8

9. Laurent Ledoux 1 2 3 Whyway Humility Fairness 9 Everybody wants to take initiatives Intrinsic equality ‐ Open communication, open dircom ‐ Participation, less ego ‐ Diversity / Inclusion, more women at the top ‐ Ignorance’s strength ‐ Transparency ‐ No titles or less emphasis on it ‐ Open space for all ‐ Wage gap reduction, bonus sharing ‐ No unjustified fringed benefits, solidarity

10. Laurent Ledoux 10 Personalgrowth 1 2 3 Exploration Trust Benevolence 10 Everybody is able to take initiatives ‐ Open trainings ‐ Collective intelligence ‐ Godfathers ‐ Risky appointments ‐ Tolerance for errors ‐ Resilience faith ‐ Craftsmanship ‐ Dignity ‐ Coherence

11. Laurent Ledoux 11 Capacity to self-direct 1 2 3 Adults Engagement Let go Everybody has the liberty to take initiatives ‐ No rules ‐ No credos ‐ No monkeys ‐ Common good ‐ Team practices ‐ Societal projects ‐ Loosening follow ups ‐ Distance ‐ Improvisation

12. Laurent Ledoux From “Tribal leadership” by Logan, King & Fischer-Wright, 2008; adapted by Ledoux Alienated Team “Life sucks” “I’m great” “Life is great” 2% 22% 49% 25% 2% Separate Stable partnership “My life sucks” “We’re great” Language Relationship to People 5 4 3 2 1 Personal domination 5 4 3 2 1 The 5 stages of culture 12

13. Laurent Ledoux Olivier Lauren t Marina Triad 13 Structure of stable relationships From “Tribal leadership” by Logan, King & Fischer-Wright, 2008

14. Laurent Ledoux 2011 2009 ClarityProudness Progress Autonomy 2007 Excellence 2007 Recognition My former BU’s work climate (Hay) 14

15. Laurent Ledoux 2011 2009 My leadership style (Hay) 15 Résultats en centiles DirectiveMotivatingFriendlyDemocratic Perfect executioner “Grower”

16. Laurent Ledoux

17. 17 Julien

18. Laurent Ledoux 18 www.philoma.org