1. 2009/9/15 © 2009 Celeste S-P Ng Introduction - Basic Concepts and Understanding of MIS By: Celeste Ng Tuesday, September 08, 2009

2. 2009/9/15 © 2009 Celeste S-P Ng What is MIS? A system focusing on its use in business and management A tool to help people to perform all tasks related to information processing and management A system “designed to provide past, present, and future routine information appropriate for planning, organizing, and controlling the operations of functional areas in an organization” (Turban et al. 2009, p. 668). Three main components – IST/IBpT

3. 2009/9/15 © 2009 Celeste S-P Ng

4. 2009/9/15 © 2009 Celeste S-P Ng MIS Knowledge Progression Undergraduate  MIS 1: what  MIS 2: how and why Graduate  MIS 3: latest technology, new discoveries in MIS, new benefits & threats from MIS

5. 2009/9/15 © 2009 Celeste S-P Ng What Business Manager needs to know about IS/IT? Knowledge of available and state-of-the-art application software and system software Knowledge of available and state-of-the-art IT Understand what the IS/IT can do for the business  (purpose/objective of IS/IT, role of the IS/IT as a solution for business) Discover the opportunities and threats of the IS/IT Maximize the opportunities and minimize the threats of the IS/IT Knowledge of the methods or tools to determine/select the right IS/IT Use the IS/IT to gain competitive advantage Evaluate and measure the impacts of IS/IT on business **(Assuming the business manager knows its business domain, e.g. business strategies, objectives, customers, competitors, etc. well enough)

6. 2009/9/15 © 2009 Celeste S-P Ng What IT/IS manager needs to know about Business? Business values of an IS/IT Knowledge in determining the right IS/IT for the right business Knowledge implementing/managing the IS/IT project – technically Skill in selling the IS/IT, communicating with business people, securing participations, supports Knowledge of the business domain – business process Economics in IS/IT decision-making – future maintenance and replacement costs Aligning the IS/IT projects with business strategies Assuring reliable and secure IS/IT product/service **(Assuming that the IT/IS people know the characteristics and impacts of the IS/IT well enough and/or basic concepts in analyzing, designing, coding and testing the IS/IT )