1. Overview Concern about free speech issues –One person’s SPAM is another person’s valued email Have used a combination of: –policy, –staff follow up, and –technology

2. Approach to SPAM Internal SPAM is a violation of AD-56, USE OF GROUP E-MAIL … –Official SPAM requires permission of Vice President for Administration, the Executive Vice President and Provost, or the Senior Vice President for Finance and Business –Violation is also a violation of AD-20, Computer and Network Security External site is jawboned by network security –Suggest filters via periodic newsletter articles –EMAIL response from Webmaster, etc.

3. Open Relay SMTP – Internal –no checks SMTP – External –POP – must check email before send –IMAP Web Page Authentication Authenticated SMTP –Useful for cable modem users, hotels, etc.