1. NATAL MUSEUM “A never ending journey of discovery” 237 Jabu Ndlovu Street, Pietermaritzburg

2. NATAL MUSEUM SUMMARY OF ANNUAL REPORT PRESENTATION TO THE PORTFOLIO COMMITTEE ON ARTS AND CULTURE PARLIAMENT OF THE REPUBLIC OF SOUTH AFRICA CAPE TOWN 02 nd NOVEMBER 2007

3. 1. EXECUTIVE SUMMARY 1. 1. VISION AND MISSION: Vision: To position the Natal Museum as a leading natural and cultural heritage institution in South Africa. Mission: The Natal Museum is dedicated to serving the people of South Africa by interpreting material evidence of the cultural and natural world, in order to increase knowledge, understanding and appreciation of the nation’s wealth of history and biodiversity 2. STRATEGIC DIRECTION (MEDIUM TERM STRATEGY) In order to simplify our strategic direction, key perspectives as outlined in the Balanced Scorecard were identified for the Natal Museum. The Balanced Scorecard is a performance management tool used to link and align the objectives, measures, targets and initiatives to the strategy of the organization. A score card also defines how the strategic objectives of the organization will be achieved. It is a tool used to improve the performance of the entire organization. OBJECTIVES:

4. 2.1 Applicable Perspectives based on the Balanced Scorecard for Natal Museum 2.1.1 FINANCIAL PERSPECTIVES Grow Revenue Contain Costs Optimisation Of Subsidy Utilisation Sound Financial Management Special Projects to raise income Improve Customer Satisfaction Build and maintain Relationship with Council and /or Stakeholders Grow Customer base Ensure Compliance with Legislation Establish PPP’s Collections and curation of heritage objects to comply with national standards 2.1.2 CUSTOMER AND STAKEHOLDER PERSPECTIVE

5. Improve Usage of IT Applications Improve Productivity And Efficiency Improve Business Processes Improve Employee Satisfaction Performance Management Promote Entrepreneurial Thinking Staff Development Improve Multi-Skilling Develop Knowledge Management Improve research output & align to national needs Employment Equity Programs that address the socio- economic aspects of the people. Education and exhibition projects highlighting Museum’s research outputs. Training and development Management Diversity Training Succession Planning Staff Empowerment Organization Restructuring HR Development Affirmative Action 2.1.3 INTERNAL BUSINESS PERSPECTIVE 2.1.4 INNOVATION AND LEARNING PERSPECTIVE 2.1.5 TRANSFORMATION PERSPECTIVES

6. Grow Revenue Contain Costs Optimisation Of Subsidy Utilisation Sound Financial Management Special Projects to raise income 2.1 Applicable Perspectives based on the Balanced Scorecard for Natal Museum 2.1.1 FINANCIAL PERSPECTIVES

7. COMPARISONS OF INCOME AND EXPENDITURE : 2005/2006 AND 2006/2007

8. AUDIT OUTCOMES FOR THREE YEARS: 2004/2005 – 2006/2007 ISSUE2004/20052005/20062006/2007 1. Qualification300 2. Emphasis of Matter940 3. Other Reporting Responsibilities004* TOTAL1244 * All reported issues were due to the Restructuring process that resulted in fewer departments at end of year than were there at start of year. 2.1.2 CUSTOMER AND STAKEHOLDER PERSPECTIVE Improve Customer Satisfaction Build and maintain Relationship with Council and /or Stakeholders Grow Customer base Ensure Compliance with Legislation Establish PPP’s Collections and curation of heritage objects to comply with national standards

9. Key Deliverables: 1.Building of New Galleries The Towns and Trade Gallery was build and opened in August 2006.

10. 3. The Learners Resources Centre

11. 4. Other key deliverables were the completion of the Asset Register for collections, the celebrating of key calendar dates and the expansion of our Zurura and Dlokwakhe Education projects. New Job Descriptions for all positions Job Grading Exercise New Organogram Staff Development Improve Usage of IT Applications Improve Productivity And Efficiency Improve Business Processes Improve Employee Satisfaction Performance Management 2.1.3 INTERNAL BUSINESS PERSPECTIVE

12. 2.1.4 OLD ORGANOGRAM

13. 2. 1. THE ORGANOGRAM

14. Promote Entrepreneurial Thinking Staff Development Improve Multi-Skilling Develop Knowledge Management Improve research output & align to national needs Employment Equity Programs that address the socio- economic aspects of the people. Education and exhibition projects highlighting Museum’s research outputs. 2.1.4 INNOVATION AND LEARNING PERSPECTIVE 1. Projects that increase Entreprenuership Skills Development for youth 2. Heritage and Biodiversity Competition 3. Towns and Trade Exhibition project highlighting Museum’s Research 4. Collaboration with UKZN, Wits, UWC, KZN Ezemvelo/Wildlife etc 5. Centenary Publications of Museum’s research journals 6. Centenary history publication of the Museum

15. Training and development Management Diversity Training Succession Planning Staff Empowerment Organization Restructuring HR Development Affirmative Action 2.1.5 TRANSFORMATION PERSPECTIVES EQUITY TABLE 2005/2006 POST LEVELFILLEDAFRICANCOLOUREDINDIANWHITE MFMFMFMF Management210000001 Middle management and high level specialists 1422000163 Middle Management/ Supervisor and middle level specialists 1511001327 Lower level skilled/clerical 613001010 Very low skilled1055000000 TOTAL47101100249 210620

16. EQUITY TABLE 2006/2007 POST LEVELFILLEDAFRICANCOLOUREDINDIANWHITE MFMFMFMF Management621000102 Middle management and high level specialists 1021001141 Middle Management/ Supervisor and middle level specialists 1712001355 Lower level skilled/clerical 615000000 Very low skilled633000000 TOTAL45912002598 210717

17. SUMMARY OF REQUESTS: CAPITAL WORKS BUDGET REQUEST: 2007/2008- 2009/2010 PRIORITY PROJECT DESCRIPTIONESTIMATED COST 2007/20082008/20092009/2010 1.AIRCONDITIONING SECOND FLOOR OFFICES AND RESOURCE CENTRE R90, 000.00 2.LIFT & RAMP FOR PHYSICALLY CHALLENGEDR500, 000.00 3.UPGRADE OF STORAGE AREAR300, 000.00R100, 000.00 4UPGRADE OF PRINGLE HALLR500, 000.00 5.REFURBISHMENT OF BUILDING INTERIOR: ROOF, OFFICES, GALLERIES R500, 000.00R 400, 000.00R200, 000.00 6.WATER PIPING UPGRADER300, 000.00 7.BACK UP GENERATORR400 000.00 8.NEW MUSEUM BUILDINGR50 000R500 000R50 000 000

18. MAJOR CHALLENGES IN THE YEAR AND FOR FUTURE YEARS The major challenges that the Museum faced in the 2006/2007 to the current financial year are: 1.Operational Inadequate funds to fill all posts in the Structure Key positions remain vacant (Human Resources Management, Corporate Affairs, Anthropologist) Lack of qualified staff for key curatorial and research positions Inability to retain staff due to non-competitive salaries Lack of trained staff available to fill vacant positions Lack of income generating opportunities No internal funds for research. (Staff have to apply to outside donors) Natural Sciences Museums not prioritized in the funding processes Compliance with AG/Nat. Treasury Regulations very expensive Most of the income goes to salaries budget. Need to increase operational budget.

19. 2.Technical Lack of adequate space for storage of collections Limited Storage facilities not all suitable for collections Inadequate and lack of facilities for visitors (shops, restaurant etc) Poor ventilation and humidity poses a real threat to collections. Lack of proper maintenance of the air-conditioners by the DPW (moulds to collections etc) Old building very difficult to maintain No space for expansion Lack of parking space is a problem for staff and visitors. Lack of funds for more efficient security provision Limited access for disabled people Challenges to address the OHSA of 1993.

20. THANK YOU “A never ending journey of discovery”