1. Project Management Software Course Design Teaching and Learning Document Bruce Allen Amanda Borella Alex Hobbs Diane Hubbart Laura Hurlbirt Michael Samudio eLearning Design OLIT 538 Lani Gunwardena, Ph.D. Spring 2012 University of New Mexico

2. Design Document Branches of Learner Support Concept Tree Site Navigation & Interface Design Building a Social Community Synthesized Usability Feedback Test Learning Activities & Rationale

3. Learner Support Instructors and Facilitators Technical Support Persons Academic Support Institutional Support Community of Practice Peer-to-Peer Support

4. Facilitation Communications support Feedback from instructors Orientation to Distance Education Mentors Technical Support Help Desk open til 8 pm MST Frequently asked questions Tutorials on technical system Community: peer-peer support Academic Support Counseling Library and data base resources Resources within LMS Bb9 Institutional Support Access to resources on campus Access to resources off campus Academic policies Community of practice at CNM Training workshops Community of Practice Peer Groups Collaboration with online tools Virtual F2F interaction s in 2L Branches of Support

6. Strategies for Social Learning Environments Collaborative Social Learning Asynchronous/Synchronous modalities Embedding team projects Community presence initiated with social “ice breaker” and introduction activities Key initiatives in the computer-mediated communications (CMC) technology helps to foster group interactions and the social construction of knowledge Class Roster with student photos Initial overview of the course layout and introduction of LMS helps students overcome fears towards online learning. Instructor feedback is immediate. IT and ID support student online technical questions. Collaboration Tools LMS (Blackboard) Podcasts, Blogs Discussion Boards e-Mail

7. How to Build Social Community? Dedicate online *Facetime* and explanation of the course design promotes the social construction of knowledge through community and shared understanding Crawl, walk, run, sprint strategy towards developing and integrating communities of learning – ** Distributed Cognition** Networked Learning** Clear delineation of group assignment expectations, and collaborative tools to aid in the social online learning environment Learners are placed together by personality, social work habits, skill sets, interests, and educational backgrounds. Netiquette helps establish roles on conduct and respect for a healthy social environment. Promote dialogue in a friendly and open atmosphere of professionalism. Disagreement is promoted with alternative solutions. Build trust between students reduces the transactional distance by repeated and successful mindful interaction Virtual Social Café Bar – provides a forum for social, personalized discourse on a variety of topics to engage familiarity and trust

8. Synthesized Usability Feedback Test: Current Status and Strengths CNM Project Management Software Course Students use Blackboard 9.1 and Microsoft Project 2010 Blackboard 9.1 is the CNM Standard LMS Interface Microsoft Project 2010 One credit hour course offered as part of a five course project management concentration CNM provides support for students with a dedicated LMS team

9. Synthesized Usability Feedback Test: Test Results and Areas to Grow Overall Learner Response is Positive Areas for Improvement: Logical organization of content to match chronological flow of the course Limited browser support Need to ensure all links are up-to-date and working Restriction to PC platform, MS Project 2010 will cannot be installed on Apple operating systems Consider open source software that will run on varied platforms

11. - Student Home Page access, CIS 2011 PMS. - General site for Adm. & Learner Course Announcements - Student Home Page access, CIS 2011 PMS. - General site for Adm. & Learner Course Announcements - Control Panel, for professor only. “Instructor Centric” no student access. - Able to use and create other links inside blackboard for layout and design. - Control Panel, for professor only. “Instructor Centric” no student access. - Able to use and create other links inside blackboard for layout and design.

12. - Course Content is broken down by weekly requirements - Content is easily accessed through the menu. Student can click on the content tab to reach each weekly folder for subject and requirements.

13. - Instructors can add and design content using these sets of tab - Each week represents specific learning objectives for the course. - A set of instructions are provide below as attached files. - Students are able to expand the file by clicking on the font in Black. - This block of the course is asynchronous. - Each week represents specific learning objectives for the course. - A set of instructions are provide below as attached files. - Students are able to expand the file by clicking on the font in Black. - This block of the course is asynchronous.

14. - Students are able to load finish products through the assignments tab. - Professor will be notified in grade book that a student has posted an assignment for grading. - Students are able to load finish products through the assignments tab. - Professor will be notified in grade book that a student has posted an assignment for grading.

15. - Students are required to respond to Discussion Board Questions. - Students are encouraged to respond to other students answers, promoting peer to peer collaboration. - Students are required to respond to Discussion Board Questions. - Students are encouraged to respond to other students answers, promoting peer to peer collaboration.

16. Rationale for Learning Activities Asynchronous class discussion on basic Project Management terminology Exchange ideas, information, experience to build a socio-constructivist perspective on PM concepts and terminology Budget, Schedule, Scope, Tasks, Tracking, Resource Requirements Practice assigned tasks individually at home on PC to familiarize with MS Project 2010 Manual, and conceptual skill development Perform evaluation tasks on MS Project 2010 that are timed and graded Assess progress on skill development with software and concepts Weekly synchronous meeting via Bb Collaborate Review weekly content via synchronous classroom while developing social presence and reducing transactional distance through synchronous conferencing