1. Chapter 21 Mentoring and the Profession

2. Key Terms “Preceptor” –Assigned, experienced person who helps the “preceptee” or novice learn the job –Formal relationship, very job specific, and defined duration

3. Mentor Defined Individual assists someone to grow and learn through transference of expertise Less formal than preceptor and coach

4. Mentor Characteristics Accepting Non-judgmental Patient Empathetic listeners Good communication skills

5. Mentor Characteristics Provide an atmosphere of trust Allows novice to test their boundaries and grow Nurturing their often fragile sense of self-esteem

6. Mentor Characteristics Professional and personal values Standard by which the novice measures their own personal development Connection or personal chemistry with mentees

7. Mentee Characteristics Motivation Passion for work Professionalism Strong self-identity Willingness to take initiative Commitment to career

8. Mentee Characteristics Open to receiving assistance Open to constructive criticism Not afraid to ask for help or guidance

9. Mentee Characteristics Active and assertive learners Displaying confidence Ability to share opinions, ideas and thoughts These are the nurses that tend to benefit from mentoring process

10. Five Factors Affecting a Mentoring Relationship Individual characteristics Relationship factors Environmental factors Career factors Relationship type

11. Mentoring Culture Accountability of organization toward mentoring Infrastructure in place to support mentoring programs Demand for mentoring Common mentoring vocabulary

12. Mentoring Culture Multiple venues for mentoring Role modeling Presence of safety nets –Expectation of confidentiality in relationship Adequate training and education programs for potential mentors

13. Components of a Mentoring Relationship Career function –Coaching –Challenging –Protection –Sponsorship –Exposure and visibility –Skill acquisition

14. Components of a Mentoring Relationship Psychosocial function –Competence –Counseling –Non-judgmental acceptance –Clarification of identity –Role modeling and development –Friendship

15. Mentoring Phases First stage –Initiation of relationship by formal or informal means Stage of cultivation –Relationship grows and develops

16. Mentoring Phases Stage of separation –Mentee becomes more independent Stage of redefinition –Relationship is terminated or developed into a new relationship

17. Mentoring Needs of Different Populations New graduate Older nurse returning to work Nurse learning a new role Minority nurse