1. PAGE ONE Sara Legg, M.Ed. BTS Faculty Coordinator IEP Instructor

2. My Job Resources available Staffing What Tutors Do/Don’t Do Student Referral Form Accutrack

3. MY JOB Liaison for BTS at Page One Writing & Language Center  Class orientations  Student concerns  Communicating to/from tutors/center staff Staffing: hiring, training, scheduling Co-instructor for ENGL 080 (English skills lab for ENGL 095/096 and 097/098) Co-coordinator: Tracy Heinlein (English, on leave) and Jamie Wilson (English, interim)

4. PAGE ONE RESOURCES Tutoring: 2 30-minute sessions/day (drop-in only) Computers: 42 Printer ($.03/page  cheapest place on campus!) Language learning software (Headsets for listening/speaking software):  Live Action English  American Speech Sounds  Pronunciation Power  Focus on Grammar Talk Time: 1-hour conversation group for nonnative speakers

5. STAFFING AT PAGE ONE ~30 tutors (320 staffing hours/week) Paid (part-time employees) Wide range of skill sets and backgrounds, including current and former Seattle Colleges instructors  Journalists  Copy Editors  ESL instructors  English instructors  Playwrights

6. STAFF TRAINING Tutors are expected to be able to address most student needs at Page One.   Responsible for ongoing training and learning (5 hours/quarter professional development) Once per quarter: all staff training Throughout the quarter: grammar workshops, writing norming workshops, all-tutor meetings to discuss areas of concern

7. WHAT PAGE ONE TUTORS DO Instructor & course support Help students identify and learn to self-correct problem areas on assignments Work with students on specific Page One assignments from instructors Conversation practice

8. WHAT PAGE ONE TUTORS DON’T DO Proofread or line edit Write on students’ paper Guarantee a good grade Sit at computer with student (unless Canvas-related)

9. STUDENT EXPECTATIONS Academic honesty Attempt assignment before meeting with tutor Bring materials to Page One Have a specific question for tutor  “I want help with my paper.”  NO  “I want help with my essay organization.”  YES

10. STUDENT REFERRAL FORM Updated with campus map and instructions for how to navigate the Learning Center/Page One (Thanks Amal!) Optional tool

11. ACCUTRACK Project: Sara Legg and Dan Tarker Software electronically tracks student access of center Can track student access by SID, division, and course Requesting via UTF proposal