1. Connected Care in Swindon Kate Jones, Senior Research Advisor Carl and Mary, Community Researchers

2. Connected Care is about doing things differently What is Connected Care? Engages the community to define their needs Provides a detailed understanding of the breadth and depth of needs within communities Fits with the current and emerging government and commissioner agenda Leads to improved joint working between health and social care services

3. Our approach Resource Audit & Desk Research Community Audit Service Redesign Cost Benefit Analysis Evaluation Connected Care

5. Case study Swindon Background Commissioned by NHS Swindon and Swindon Borough Council 12 Month project – Jan 2011/ Jan 2012 Three areas – Central Ward, Penhill and Taw Hill 20 Community Researchers- 13 have completed training course, 7 currently being trained. Designed a questionnaire and now ready to go out and start doing the research.

6. Case study Swindon Next steps 4 months to carry out the research Questionnaires, Interviews, Focus groups Set up a front line staff forum to involve front line staff in Connected Care Produce an interim report on findings Produce a final report with recommendations for changes/ improvements Work closely with Swindon Borough Council and NHS Swindon to implement recommendations

7. Over 160 community researchers recruited and trained Hartlepool and Bolton: community run social enterprises Suffolk: frontline staff developing drop-in for health and social care services; carers setting up support group Basildon: local charity promoting mental well-being Clacton: community-led timebank proposal East Lancashire: building capacity of health services to engage with GRTs Impact across 10 areas

8. For further details please contact Kate Jones, Senior Research Advisor Tel : 0207 481 7657 Email: Kate.Jones@turning-point.co.uk, Website : www.turning-point.co.uk/connectedcare We turn lives around every day, by putting the individual at the heart of what we do. Turning Point is the UK’s leading social care organisation. We provide services for people with complex needs, including those affected by drug and alcohol misuse, mental health problems and those with a learning disability.