1. 1  Go to the Blue Page  Go to MY Work  Go to variance programs  Pick SOV  Pick your Area  Choose Scope, your district  Pick your POOM  Pick an office  Click on Ad Hock  Choose 53 week FY2011  Click on office selected  You are looking at the first page of SOV and this is the data you will use for the formula. You need to go to the section in the middle of the page that is the Retail/Admin To get to your SOV follow these steps:

2. 2  The data you are looking for is composed of 1) Retail Hours, 2)PM Admin Hours, 3) Workload Value Hours. In Non Pos there is a formula to determine the actual Earned Work Load hours.  First you will need to understand that the retail hours are determined from revenue. Take your revenue from EDM divide by $5.00 time 1 minute per transaction. So if an office has $100.00 of revenue that would equal 20 minutes worth of retail hours. Also there is figure or 282.5 that is used. This is for an office that is open 6 days a week.  FY2011 is based on 308 days if the office was opened 6 days and 257 if office is open 5 days. For the example we will use Retail Hours of 1056, PM Admn Hours of of 834, and Total Work Load Hours of 3506.  Take 3506 Work Load Hours X 1.1 = 3856.6 Take 1056 Retail Hours X 1.1 = 1161.6 Take 3856.6 New Workload Hours minus 834 PM Admn Hours minus 1161.6 New Retail Hours =1861 Divide 1681 by 308 days = 6.042 Take 1161.6 New Retail Hours and divide by 282.5 Retail days = 4.111 Add 4.111 + 6.042 = 10.153 Your earned Work Load Hours The slide show below explains SOV further.

3. SOV CFV

4. SOV

7. 7

8. SOV Summary

9. SOV Unit Variance

10. FTEE Complement Analysis

11. Workhour Analysis

12. Variance Summary Variance Summary Step 2 Divide new retail earned by 257 if retail is open 5 days or 282.5 if open 5.5 days. For this office we divide 233.2/282.5 Equals.826 Step 1 Take the Workload Value 1510.48 times 10% or 1.1. Total is 1661.53. Take Retail Hours of 212 times 10%, new retail total is 233.2. Subtract PM Admin Hours and new Retail Hours from Workload Value and divide total by 308 if open 6 days, 257 if open 5 days. New total earned per day is 3.0043 Step 3 Add daily retail.826 to the daily earned from Step 1. 3.004 plus.826 equals 3.83. This is the total daily hours earned POStPlan SOV