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Hospitals in Toronto have started collecting more information about patients “Find out who our patients are” “Provide quality care” “Best outcomes for.

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Presentation on theme: "Hospitals in Toronto have started collecting more information about patients “Find out who our patients are” “Provide quality care” “Best outcomes for."— Presentation transcript:

1 Hospitals in Toronto have started collecting more information about patients “Find out who our patients are” “Provide quality care” “Best outcomes for all” What to say when DIRECTLY ASKING QUESTIONS We have some additional questions here [laminated Qs]…. Part of an initiative in Toronto hospitals (17 hospitals)… Will help us know who we serve, provide quality care and best outcomes to all patients… We’ll go through these questions… You can answer using numbers instead of words… Prefer not to answer is an option… Quick Look: Purpose of Data Collection Contact info: [insert contact info for support]

2 Hospitals in Toronto have started collecting more information about patients “Find out who our patients are” “Provide quality care” “Best outcomes for all” What to say when DIRECTLY ASKING QUESTIONS We have some additional questions here [laminated Qs]…. Part of an initiative in Toronto hospitals (17 hospitals)… Will help us know who we serve, provide quality care and best outcomes to all patients… We’ll go through these questions… You can answer using numbers instead of words… Prefer not to answer is an option… Quick Look: Purpose of Data Collection Contact info: [insert contact info for support]

3 Quick Look: Purpose of Data Collection Hospitals in Toronto have started collecting more information about patients “Find out who our patients are” “Provide quality care” “Best outcomes for all” What to say when HANDING OFF FORM - While you wait, we have some questions you can start answering - You can bring the form back with you when we call your name - Here’s a brochure for more information Instructions for when patient brings back form Contact info: [insert contact info for support] - If complete: Enters this information with client and double checks for missing data - If unfinished: Enter whatever info is complete and check for questions with missing data - Ask: Do you have any questions?

4 Quick Look: Purpose of Data Collection Hospitals in Toronto have started collecting more information about patients “Find out who our patients are” “Provide quality care” “Best outcomes for all” What to say when HANDING OFF FORM - While you wait, we have some questions you can start answering - You can bring the form back with you when we call your name - Here’s a brochure for more information Instructions for when patient brings back form Contact info: [insert contact info for support] - If complete: Enters this information with client and double checks for missing data - If unfinished: Enter whatever info is complete and check for questions with missing data - Ask: Do you have any questions?


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