1. Another instrument to facilitate exports from developing countries into the European Union Pekka Penttila EC Delegation to Thailand 29 th May 2008

2. An internet database An online service Export Helpdesk

3. Free of charge Interactive User-friendly Since 2005, the site has received more than 265,000 requests worldwide. Advantages of the Helpdesk

4. http://exporthelp.europa.euexporthelp.europa.eu Online interactive visit

6. 1.Select “Product” by HS Code (Refrigerator) 2.If you don’t know, use “Search” function

19. Select “product” and “Country of Origin”

26. Business Information Centre Part of EC delegation Centre open to visitors Gateway and reference point www.deltha.cec.eu.int/ bic

27. Business Information Centre – Tasks Provision of information on regulatory aspects of doing business in the EU  customs tariffs, food safety, consumer protection and environmental requirements, statistics, etc. Information on community funding opportunities for business Seminars and conferences - over 3000 participants in 2007

28. Website: www.deltha.ec.europa.eu/bicwww.deltha.ec.europa.eu/bic E-mail: delegation-thailand-bic@ec.europa.eudelegation-thailand-bic@ec.europa.eu Address: 18th floor, Kian Gwan House II, Wireless Road, Bangkok 10330 Tel: 662-305-2645 Fax: 662-305-2791 BIC’s Contact

29. Thank you for Your Attention