1. 1 © Ministry of Social Development 2014 Engagement with Refugee Communities -Strategic, National and Local Settlement Issues Arran Jones, National Manager, Programmes and Partnerships (MSD) Claire Nichols, Relationship Manager (FACS-MSD) Presentation to NRR Forum July 2014

2. 2 © Ministry of Social Development 2014 Agenda Overview of engagement with refugee communities on settlement issues – Strategic – Nationally – Locally

3. 3 © Ministry of Social Development 2014 Overview Strategic National Local

4. 4 © Ministry of Social Development 2014 Overview – Strategic NZSS Steering Group NZRRS Senior Officials Group Carl Crafar, National Commissioner for Work and Income NZRRS Key Stakeholder Reference Group – Tess Spence and Peter Anderson New Work and Income Service Model: – Contracted Service across New Zealand for Resettlement – 2 staff based in Mangere Refugee Centre – Staff dedicated in each resettlement region to work with clients and stakeholders Strategic National Local Overview – National

5. 5 © Ministry of Social Development 2014 Overview

6. 6 © Ministry of Social Development 2014 Overview - Local Settling In- 2003- 2013 Focus – On the social needs – Working with ‘real people’ – Pooling resources & ideas – Communities finding their own solutions – Having support & opportunities to ensure social wellbeing Strategic National Local

7. 7 © Ministry of Social Development 2014 Overview - Local A Voice That Is Respected & Heard