1. Improving Productivity Through Process Modernization Douglas A. Garver Executive Director

2. History 2008 The Ohio Housing Plan Exhaustive stakeholder engagement 2009 Office of Affordable Housing Research & Strategic Planning 2011 Hired Performance Measurement and Evaluation Coordinator 2013 Hired Research Analyst 2015 Hired Data Quality Assurance Coordinator 2015 Staffing 4 FTE’s 3 Graduate Research Assistants 3 Temporary employees

3. Strategic Management Align planning timeframes Increase engage- ment Ownership of strategies & goals Use a long- term lens Systematic assessment of housing needs grounded in evidence Report success Process Improve- ment Culture

4. Strategy Development Assess current and future investments Stakeholder input SWOT Identifying strategies and scope Action Planning

5. Reporting

6. Dashboard

7. Data Administrative data Housing Needs Assessment Ongoing program evaluation Custom data analysis Custom mapping

8. Linkages Program Development Evaluate Past Performance Inform Decisions Enhance Communications

9. Thank You! Contact Information: Douglas A. Garver Executive Director Email: Dgarver@Ohiohome.org Office: 614.466.8050