1. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps ReliaTel ® Operator Training Maps Release 4.6.0 1 Training - Version 1.0

2. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Opening the Map View Left-click on Monitor Alarms Click on Maps in dropdown 2

3. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Map Interface 3

4. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Modifying the Map Display You can modify the map display by: Moving the map within the pane Scaling the map to change the level of detail Selecting display options 4

5. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Scaling the Map The map scale not only adjusts the level of map detail but is also a selection device for displaying elements placed on the map by the System Administrator. 5

6. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Scaling the Map (cont’d) Entities and links displayed—At the next level of detail (moving toward the + icon), the entities associated with subcenters are displayed. 6

7. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Map Display Options Map display options change the map image and display of data on the map. Right-click in the map to bring up the Map Options selections: 7

8. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Map Display Options (cont’d) 8 OptionDescription Lock BackgroundWhen selected you cannot move the map within the Activity area. Lock Object PositionsThis option is for Administrators only. It locks the position of objects such as subcenters or entities on the map. Hide LabelsWhen selected, all labels pertaining to elements on the map are hidden. The entity icons remain, as well as any links that have been added. Attributes on MapOpen All—A global command for ReliaTel to display the attributes of all entities placed on the map. Close All—A global command to hide all attributes. These selections function as a toggle. Map Elevation DataWhen selected, shows geographic formations on the map. Map US Streets and HighwaysWhen selected, shows highways and, if added to the map by your organization, streets as well. Map Political BoundariesWhen selected, shows political boundaries, such as national and state boundaries. The level of detail is dependent on the level of detail added by your organization. Image Edit ModeWhen selected, enables you to add graphic images to and modify existing images on the map.

9. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Center/Subcenter Selections Right-click on a center or subcenter to display the Center Options menu. 9

10. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Center/Subcenter Options (cont’d) OptionDescription Highlight PeersThis selection highlights other elements of the same type. Remove CenterThis selection is available only to users with global administrative permissions. Add Children HereSelect this option to add the children of the center or subcenter to this layer. Note that this action replaces the center or subcenter that was displayed on the map with the children underneath it. View DetailsThis is the same detail information you view from the Hierarchy section. View StateThis is the same state information you can view in the Hierarchy section. 10

11. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Entity Options Entity Details—Open Entity Details by right-clicking the entity label. 11

12. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Entity Options (cont’d) OptionDescription Highlight PeersThis selection highlights other elements of the same type. Remove EntityThis selection is available only to users with global administrative permissions. Attributes on MapThe Open Peers and Close Peers options toggle the display of entity attributes on and off. View DetailsThis is the same detail information you view from the Hierarchy section. View StateThis is the same state information you can view in the Hierarchy section. View LogsThis is the same state information you can view in the Hierarchy section. PlaybackThis is the same state information you can view in the Hierarchy section. AccessThis is the same state information you can view in the Hierarchy section. 12

13. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Link Options Open a Link Options menu by right-clicking on a link. 13

14. © Copyright 2014 TONE SOFTWARE CORPORATION. Confidential and Proprietary. All rights reserved. ® Operator Training – Release 4.6.0 Maps Link Options (cont’d) OptionDescription Remove Entity/ Remove Link Select this option to remove either an entity or a link from the map. Remove EntityView details of the link endpoints. Additional information is available through the selections shown in the screen image. View DetailsThis is the same detail information you view from the Hierarchy section. View StateThis is the same state information you can view in the Hierarchy section. View LogsThis is the same state information you can view in the Hierarchy section. PlaybackThis is the same state information you can view in the Hierarchy section. AccessThis is the same state information you can view in the Hierarchy section. 14