1. Presented By Team B Sheaon Monlouis Kelly Proffer Jessica Matye Distance Education Classroom Management

2. Types of controversy or challenges that occur in an online classroom environment The different strategies a facilitator can use to manage the controversy and prevent it from escalating What is student self-efficacy and what is the impact in the online classroom Factors that can affect an individual's self-efficacy Overview

3. Anonymity Types of controversies/challenges that occur in an online classroom environment Misinterpretation of text- based communication The asynchronous format

4. Address conflict directly Strategies to manage challenges/controversies Be supportive Anticipate controversy and set expectations

5. What is Self-Efficacy

6. Key psychological factor to a student’s success Allows students to adjust and handle unfamiliar online learning environments Self-efficacy in one situation leads to success and confidence in future online classes What is Self-Efficacy

7. Promoting Self-efficacy in On-line Students Experience of Mastery Assign easy tasks such as posting a bio the first day of class Give positive feedback to increase student’s feeling of success Give positive feedback before critical feedback Limiting Negative Psychological Factors Impossible to sense emotional distress of online learners Be proactive – call student before class starts Create a safe environment Provide clear instructions Show empathy

8. Types of controversy or challenges that occur in an online classroom environment The different strategies a facilitator can use to manage the controversy and prevent it from escalating What is student self-efficacy and what is the impact in the online classroom Factors that can affect an individual's self-efficacy Conclusion

10. Haythornewaite, C., & Andrews, R. (2011). E-learning theory and practice. Sage Publications. Kelly, R. (2013). Managing controversy in the online classroom. Retrieved from http://www.facultyfocus.com/articles/onlineeducation/managingcontroversy-in-the-online-classroom/ Taipjutorus, W., Hansen, S., & Brown, M. (2012). Improving learners’ self-efficacy in a learner-controlled online learning environment: A correlational study. Retrieved from http://www.ascilite.org/conferences/Wellington12/2012/images/custom/taipjutorus,_widchaporn_-_ improving.pdf Vilkas, B., & McCabe, C. (2014). Promoting students’ self-efficacy in the online classroom. Retrieved from http://www.facultyfocus.com/articles/online-education/promoting-students-self-efficacy-online-classroom References