1. 2 July 2013TCS Public KPI for Manufacturing, Telecom & Banking Presented by: Chiranjeevi Naragani Kartheek Kumar Adda Sai Kamal Srikantam Sai Jahnavi Thangudu Divya Vadavalasa Bindusha Gadagamma

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3. 3 KPI – KEY PERFORMANCE INDICATORS A business metric is used to evaluate factors that are crucial to the success of an Organization. KPIs are applied in business intelligence to gauge business trends and advise tactical courses of action. The act of monitoring KPIs in real time is known as Business Activity Monitoring (BAM). “ You want to utilize the best KPIs for your department, but do you know which ones will benefit you most?”

4. 2 July 2013 4 PROCEDURE FOR FINDING KPI

5. 2 July 2013 5 SELECTION OF KPI S – Specific, Targeted, Clear and Focused to avoid misinterpretation. M – Measure should be Quantified & allow for Meaningful Statistical Analysis. A – Achievable, attainable, reasonable & credible. R -- Should be relevant. T – Timely data should be required.

6. 2 July 2013 6 TYPES OF KPI

7. 2 July 2013 7 BANKING SECTOR Analyse the performance of a bank. Choose minimum number of KPIs. Direct attributes to performance. Link KPI with the functionalities.

8. 2 July 2013 8 LIST OF KPIs

9. 2 July 2013 9 MANUFACTURING SECTOR Manufacturing processes are the steps through which raw materials are transformed into final products. Global manufacturers are trying to reduce operational expenditure, investing in process improvement, utilize existing capacity optimally and increase efficiencies while maintaining product quality, meeting safety and regulatory norms. Major clients in manufacturing sector: Siemens enterprise solutions, Owens corning etc..

10. 2 July 2013 10 LIST OF KPIs FOR MANUFACTURING SECTOR

11. 2 July 2013 11 TELECOM SECTOR Telecom sector deals with exchange of information. Telecommunication service sector around the world is facing many significant challenges.

12. 2 July 2013 12 LIST OF KPIs FOR TELECOM SECTOR

13. 2 July 2013 13 REPORTS, DASHBOARDS & SCORECARDS Report : A report is a document containing information organized in tabular or graphic form.

14. 2 July 2013 14 REPORTS Enterprise Reports: Static reports can take the form of graphs, text and tables. OLAP Reports: Dynamic reports in which data manipulation is possible using OLAP features such as 1.Rotate/Pivot 2.Slice & Dice 3.Roll up & Drill down

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16. 16 Ad hoc Reports: Interactive, customized reports generated by business users/analysts on-the-fly depending on the specific task. Dashboards and Scorecards: These are visually intuitive reports that provide at a glance information about business performance.

17. 2 July 2013 17 BENIFITS OF KPI Enables learning and analysis of critical operations. Forecasts the direction of the strategic outcome. Pulse check on strategic decisions. Monitor and measure execution of strategies. Detects changed conditions and potential problems and helps take action.

18. 2 July 2013 18 18 2 July 2013 THANK YOU