1. 2011 OSEP Leadership Mega Conference Collaboration to Achieve Success from Cradle to Career 2.0 Connecting the Dots—Linking Indicators for Program Improvement Molly Bright, Part C Coordinator Arizona Maureen Casey, Family Representative, Arizona ICC #306 (314)

2. Approach to Family Outcomes Use NCSEAM survey section, “Impact of Early Intervention Services on Your Family”. Service Coordinators provide surveys to families at each annual IFSP and near exit. Service Coordinators responsible for inputting demographic data. Surveys are available in English & Spanish

3. Past Improvement Activities Family Outcomes – Checklist for Service Coordinators – Regional Meeting discussions – Bilingual TAMS Family Specialist Timely Services and 45-day Timeline – Team-Based Early Intervention – EIP policies and procedures – Technical Assistance – Survey of Families and Professionals

4. Indicator #4a— Know Rights YearTarget*Actual 05-06 n/a 94% 06-07 90% 94% 07-08 90.5%96.7% 08-09 91% 95% 09-10 91.5% 95 %

5. Indicator #1—Timely Services YearTargetActual 05-06 60%*48% 06-07 65%*67% 07-08100%71% 08-09100%97% 09-10100%84% * Period while in Compliance Agreement

6. Indicator #7—45-day Timeline YearTarget Actual 05-06 37%* 39% 06-07 60%* 59% 07-08 100% 63% 08-09100% 72% 09-10100%85%** *Period while in Compliance Agreement **May 2011 97%

8. Budget woes

9. The rights for your child and family include the right: To choose whether you want to participate in early intervention. To be an active member of the early intervention team working with your child. To receive a written copy of the AzEIP Procedural Safeguards for Families Booklet and a verbal explanation of these rights in your language or in your way of communication when: AzEIP Family Rights Conundrum Parents report that they know their rights, however they are not availing themselves of the process.

10. Workgroup Part C Staff ICC members TAMS PTI Involved state agencies New Parents Expert on plain-language

11. Reviewed APR data Parent Rights handbook Family Outcomes Survey Questions Child Outcome Summary Form

12. Revised Parent Rights Handbook – Incorporating Family Outcomes language – Incorporating Child Outcomes language – Using plain language

13. Next Steps Reviewing Family Outcome Survey from a plain language perspective Revise Parent Handbook