1. © 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Industry Standard Server Support. (Call Center Analysis) Prashant S. Dated : 02.15.2004

2. HP StorageWorks Library and Tape Tools Operating System Support : Red Hat Linux 7.0/1/2/3 & 8.0 Details Covered in session : Installation. Usage of CUI. Firmware Updates. Device and Media Tests. Saving Support Ticket information.

3. How to execute CUI for L&TT :

4. Information menu for L&TT :

5. Main CUI for L&TT :

6. Help for for main screen L&TT :

8. Device information Page

9. Test Selection and Start Option

10. Device Analysis completed Message

11. Command Selection

12. Connectivity Test Completed

13. Performing Media Analysis Test

14. Media Analysis Prompt for Starting Test.

15. Media Analysis Prompt for Cleaning Test and Tape.

16. Media Analysis completion.

17. Read Write Test Prompt for Starting Test.

18. Read Write Test Started

19. Read Write Test Writing data for testing.

20. Read Write Test Reading data for testing.

21. Read Write Test Completed.

22. Saving Sticket.

23. Thanks for Being there. Prashant S. Dated : 02.15.2004