1. Exchange Exchange visit to LSE And Other English Universities Thomas Estermann

2. Exchange Structure Introduction Organisation and Planning Content Tips Similar Projects Supporting Exchange Projects Difficulties

3. Exchange How it all started Salamanca Planning the Programme (Contents, Gather Information,Talk to visiting partner, etc.) Set Up Interviews Research on LSE Information from visiting partner

4. Exchange Points of Interest Development in Austria Autonomy Reduction of governmental funding Where English universities are ahead

5. Exchange Points of Interest Financial Aspect Income streams from Students fees Governmental grants Research funds Fundraising

6. Exchange Points of Interest Fundraising Companies (LSE Enterprise) Investors in people Customer Care for Students Change process

7. Exchange Key features Change process –similar challenges and difficulties –communication –power –change management

8. Exchange Points of Interest Talk to people from other institutions HEFCE Visits to other Universities Newcastle University/Department of Music Durham University Guildhall School of Music and Drama

9. Exchange Tips Set up a programme Set a focus on special interest Obtain lots of information about the institution Take the opportunity to visit other universities Take the chance to talk to people from other institutions

10. Exchange Support Support from Heads of Administration Certificates Design programmes (Strengths of each university) Offer the opportunity for others to visit Recommendation of other universities Visits with focus on change process

11. Exchange Challenges Language Differences in development Time consuming

12. Exchange Ideas