1. 1 Introduction to Human Resource Management Copyright © 2015 Pearson Education, Ltd. 1-1 1

2. 1 Copyright © 2015 Pearson Education, Ltd. 1-2 Explain what human resource management is and how it relates to the management process.

3. 1 Copyright © 2015 Pearson Education, Ltd. 1-3 What Is Human Resource Management? The Management Process o Planning o Organizing o Staffing o Leading o Controlling

4. 1 Copyright © 2015 Pearson Education, Ltd. 1-4 Why Is Human Resource Management Important to All Managers? No manager wants to: o Hire the wrong person for the job o Experience high turnover o Have your people not doing their best You May Spend Some Time as an HR Manager

5. 1 Copyright © 2015 Pearson Education, Ltd. 1-5 Human Resource (HR) Responsibilities of Line and Staff Managers

6. 1 Copyright © 2015 Pearson Education, Ltd. 1-6 Line and Staff Aspects of Human Resource Management Authority is the right to make decisions, to direct the work of others, and to give orders. Managers usually distinguish between line authority and staff authority.

7. 1 Copyright © 2015 Pearson Education, Ltd. 1-7 Line and Staff Managers Line authority gives you the right to issue orders Staff authority gives you the right to advise others in the organization

8. 1 Copyright © 2015 Pearson Education, Ltd. 1-8 Line Managers Job placement Orientation & Training Performance Cooperation Labor costs Development Human Resource Duties

9. 1 Copyright © 2015 Pearson Education, Ltd. 1-9 Human Resource Duties Staff Managers Line function inside of HR department Coordination Assist and advise

10. 1 Copyright © 2015 Pearson Education, Ltd. 1-10 Organizing the Human Resource Department’s Responsibilities Size of HR reflects the company’s size Reorganizing the HR Management function o Transactional HR teams- help employees on daily transactions o Corporate HR teams -help top managers o Embedded HR teams -provide assistance to departments needed o Centers of expertise- work in specialized times such as organizational change

11. 1 Copyright © 2015 Pearson Education, Ltd. 1-11 Review Human Resource Management Human Resource Management Part of total management process Focus on staffing processes o Job analyses o Recruiting o Compensation o Performance o Compliance issues, etc.

12. 1 Copyright © 2015 Pearson Education, Ltd. 1-12 Briefly discuss and illustrate each of the important trends influencing human resource management.

13. 1 Copyright © 2015 Pearson Education, Ltd. 1-13 Technological advances Globalization and competition Indebtedness (“Leverage”) deregulation Trends in the nature of work Demographic and workforce trends Economic challenges and trends Trends in Human Resource Management

14. 1 Copyright © 2015 Pearson Education, Ltd. 1-14 IMPROVING PERFORMANCE: IMPROVING PERFORMANCE: HR as a Profit Center Computer system dramatically improves sales and profitability along with: o Upgraded jobs o Training in how to sell services o New job descriptions o New pay policies

15. 1 Copyright © 2015 Pearson Education, Ltd. 1-15 List and briefly describe important traits of today’s human resource managers List and briefly describe important traits of today’s human resource managers.

16. 1 Copyright © 2015 Pearson Education, Ltd. 1-16 The New Human Resource Manager

17. 1 Copyright © 2015 Pearson Education, Ltd. 1-17 The New Human Resource Manager Focus More on Strategy Focus on Improving Performance Measure HR Performance and Results Use Evidence-Based Human Resource Management They Add Value They Use New Ways to Provide HR Services

18. 1 Copyright © 2015 Pearson Education, Ltd. 1-18 They Take a Talent Management Approach They Manage Employee Engagement They Manage Ethics They Understand Their Human Resource Philosophy They Have New Competencies The New Human Resource Manager

19. 1 Copyright © 2015 Pearson Education, Ltd. 1-19 Evidence-based Human Resource Management

20. 1 Copyright © 2015 Pearson Education, Ltd. 1-20 The New Human Resource Managers Transactional Services Talent Management Competencies Big picture Ethics Employee Engagement Performance, results, evidence- based practice

21. 1 Copyright © 2015 Pearson Education, Ltd. 1-21 Describe four important Human Resource Manager competencies.

22. 1 Copyright © 2015 Pearson Education, Ltd. 1-22 Human Resource Manager’s Competencies Strategic positioners Respected activists Capability builders HR innovators and integrators Technology proponents

23. 1 Copyright © 2015 Pearson Education, Ltd. 1-23 HRCI Certification o HR managers use certification to show their mastery of modern human resource management knowledge The HRCI Knowledge Base o The HRCI body of knowledge has a list of main topic areas o Chapter objectives follow the HRCI Knowledge Base’s list Human Resource Manager’s Competencies

24. 1 Copyright © 2015 Pearson Education, Ltd. 1-24 Review

25. 1 Copyright © 2015 Pearson Education, Ltd. 1-25 The HR process Importance HR responsibilities Trends Review