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Information Technology Report Dave Pagliai Manager, IT Support Services September 2015 ERCOT Public.

Published byNora Leonard Modified over 8 years ago

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Presentation on theme: "Information Technology Report Dave Pagliai Manager, IT Support Services September 2015 ERCOT Public."— Presentation transcript:

1 Information Technology Report Dave Pagliai Manager, IT Support Services September 2015 ERCOT Public

2 2 September 2015 Incident Report Highlights Service Availability – August Retail Market IT systems met all SLA targets Incidents & Maintenance – August  09/02/15 - ERCOT updated the expiring Secure Sockets Layer (SSL) certificate required for programmatic access to ERCOT’s External Web Services (EWS) Application Programmatic Interface (API) (https://misapi.ercot.com)https://misapi.ercot.com

3 3 MarkeTrak Performance ERCOT PublicSeptember 2015

4 4 MarkeTrak Performance ERCOT PublicSeptember 2015

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