1. Putting the “super” in SUPERvisory Officer

3. In this workshop, we discuss legal issues. The information provided is not intended as legal advice/counsel. It is an overview of the issues. For assistance, please contact: OPC Protective Services at 1-800-701-2362 Disclaimer

7. Duty to Supervise Performance and Behaviour

8. Performance: “about the work”

10. Behaviour = Conduct: “about the worker”

11. Objective Measurement

12. Why people complain about the principal: Perception vs Reality

13. Change

15. Unhappy employees complain

16. Discipline/Performance Review: Delivering…

17. Allegations of Principal Misbehaviour

18. Typical Complaints: Human Rights or Workplace Harassment

19. Harassment is more than a feeling

20. Ordinary exercise of supervisory duty

21. Allegations: possible adjudicators College of Teachers Was the behaviour professional misconduct?* Incapacity?** Tribunals Did bad behaviour occur? Was the process fair? Employer Board Did bad behaviour occur? What discipline, if any, will be imposed? Civil Justice System * Did bad behaviour result in injury, loss? Criminal Justice System Was the bad behaviour criminal? Steps: Discipline or Fitness to Practice Investigation * Dispute resolution or Hearing Outcomes: Exoneration* Limitations Undertakings Revocations Venues: Grievance Arbitration OHR Tribunal Occ HS Bd Discipline upheld, modified, or quashed Steps: Investigation Exoneration Discipline Steps: Lawsuit filed Investigation* Examination for Discovery* Trial * settlement Award made to plaintiff if loss/injury determined and quantified Police Investigation Charge Trial Not guilty Guilty/Penalty

22. Most common vulnerabilities

23. Communication

24. Financial Management

26. Work Style

27. Principal Challenges: Isolation

28. Principal Challenges: Family Status

29. Personal Leadership Resources

30. Emotional Resources

31. Habits of highly regarded SO’s

32. Presume good intentions

33. Respect and Civility