1. Tom Lenart & John Field CT DEMHS Region 2

2.  Department of Emergency Services and Public Protection (DESPP)  Commission on Fire Prevention and Control  Emergency Management and Homeland Security  Statewide Emergency Telecommunications  Police Officers Standards and Training  Scientific Services  State Police

3.  Emergency Management  Operations  Radiological Emergency Planning  Telecommunications  Urban Search and Rescue  Homeland Security  Office of Counter Terrorism  CT Intelligence Center (CTIC)  Critical Infrastructure Protection Unit  Joint Terrorism Task Force

4.  Preparedness  Planning  Training  Exercise  Response  State Response Framework  Task Forces  Recovery  Back to normal  Continuity of Operations  Resiliency

5.  Operations Unit  Planning Unit  Recovery Unit  Grants Unit  Training/Exercise Unit  Radiological Emergency Planning (REP) Unit

7.  Who do I contact?  Local EMD for each community  Local Emergency Planning Committee  Planning requirements  Local Emergency Operations Plan  What does the community do during an emergency

8. Are you ready?

9.  Why invest in preparedness:  40% of the businesses affected by disasters never reopen  Customers expect service on time  Insurance is not only solution  Major disasters will consume large amounts of resources

10.  2011 January Snowstorm $18.3 million  2011 August Tropical Storm Irene $83.7million business costs $2.6 million  2011 October Nor’easter $109.9 million   2012 October Super Storm Sandy $ 358.7 million - business costs – 13.6 million  2013 February Snowstorm $30.7 million

12.  Managing a Preparedness Program  Preparedness Policy  Program Manager  Performance Objectives  Program Scope  Budget  Program Development  Financial Procedures  Reviews  Records Management  Regulations and Laws

13.  Leadership and Commitment  Preparedness Policy  Safety of employees, visitors, contractors and others at risk from hazards  Persons with disabilities or functional needs  Continuity of operations  Protection of facilities, physical assets and electronic information  Prevent environmental contamination  Protection of brand, image and reputation

14.  Leadership and Commitment  Program Coordinator and Committee  Coordinator  Lead committee  Guide development of program  Communicate essential aspects to employees  Committee  Assist in development, implementation and maintenance of program  Program Administration  Review periodically  Continues to meet needs  Continues to meet applicable requirements

15.  Planning  Implementation  Testing and Exercises  Program Improvement

16.  Planning  Risk Assessment  Business Impact Analysis  Hazard Prevention and Deterrence  Risk Mitigation

17.  Risk Assessment  Identify potential hazards  All-hazards approach

18.  Business Impact Analysis  Identifies consequences of business disruption  Loss sales and income  Delayed sales and income  Increased expenses  Regulatory fines  Contractual penalties  Customer dissatisfaction  Delay of new business plans

19.  Business Impact Analysis (BIA)  Timing and Duration of Disruption  Did it occur during a prime time? (holidays, etc.)  How long will it last?

20.  Business Impact Analysis (BIA)  Questionnaire

22.  Hazard Prevention  Many hazards can be prevented  Outside agency assistance  OSHA – free on-site consultation  Insurance companies – materials on loss prevention  Hazard Deterrence  Strategies to deter loss  Basic training of employees  Security systems

23.  Risk Mitigation  Mitigation strategies  Continuity of Operations Plan  Insurance

24.  Resource Management  Emergency Response Plan  Crisis Communications Plan  Business Continuity Plan  Information Technology Plan  Employee Assistance Program  Incident Management

25.  Resource Management  Resources needed for responding to emergencies, continuing business operations and communicating during and after an incident

26.  Emergency Response Plan  Plan to protect people, property and the environment  Evacuation  Protect-in-Place  Lockdown

27.  Crisis Communications Plan  Establishing communication with employees, customers, media and stakeholders

28.  Business Continuity Plan  Strategy for overcoming disruptions in operations

29.  Staffing reductions  Critical functions  Recovery Time Objective (RTO)  Primary resources  Alternative Ops Methods  Supply Chains  Communications Plan  Succession/Delegation of Authority  Vital Records

30.  Information Technology  Recover computer hardware, connectivity and electronic data to support critical businesses processes

31.  Employee Assistance and Support  Encouraging employees to development family crisis plans  Supporting of employees and families’ needs following a crisis

32.  Incident Management  Need to define responsibilities and coordinate activities before, during and following an incident

33.  Training  All employees need to be trained so that they can take appropriate actions during an emergency

34.  Train employees, clarify roles and responsibilities  Reinforce knowledge of procedures, facilities, systems and equipment  Improve individual performance as well as organizational coordination and communications  Evaluate policies, plans, procedures and the knowledge and skills of team members  Reveal weaknesses and resources gaps  Comply with local laws, codes and regulations  Gain recognition for the emergency management and business continuity program

35.  Testing  Identifying parts of plan that do not work  Recovery strategy  Exercises  Improving the overall strength of the plan  Improving team member performance

36.  Evaluation Process  Providing a critique following an incident or exercise  On-going review process

38.  John Field  Region 2 Coordinator  860-685-8105 Office  860-250-3453 Cell  John.field@ct.gov John.field@ct.gov  Tom Lenart  Region 2 Planner  860-685-8070 Office  860-985-2036 Cell  Thomas.lenart@ct.gov Thomas.lenart@ct.gov CT DEMHS Region 2 Office 1111 Country Club Road Middletown, CT 06457